Sallie Mae reviews

3.9

74% would recommend to a friend

(679 total reviews)
avatar

Jonathan Witter

84% approve of CEO

80% positive business outlook

Sallie Mae has an employee rating of 3.9 out of 5 stars, based on 679 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sallie Mae employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

679 reviews
5.0
Aug 19, 2012
Recommend
CEO approval
Business Outlook

Pros

Sallie Mae has seen some very lean times since the government took over federal student loans. It has had to painfully streamline its staff. Benefits are not as good as they once were for those that remain. That has been difficult for everyone. However, it is still a great place to work. People are passionate about doing great work. The work is interesting. We care about making education possible for everyone.In many (not all) departments, management really cares about developing their staff. Sallie Mae is also getting stronger and sounder each month and each year, and will emerge a leaner, stronger company.

Cons

As mentioned, the recent downsizing was terrible for everyone involved. Benefits are not as competitive as they once were.

3.0
Jul 26, 2012

Great if you are a collector

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Close to home, good woe experience

Cons

Poor benefits, underpaid for position

1.0
Jul 13, 2012

Hated it

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They offer good pay, vacation time, sick leave and 401k. The health and dental plans have a low monthly contribution.

Cons

If you work in the call center you will be treated like a number and not a person. You are even timed when you go to the bathroom. They say they like to promote from within but after nearly 4 years there I was never given the opportunity. Eventually my job was shipped overseas.

Viewing 664 - 666 of 679 Reviews

Glassdoor has 747 Sallie Mae reviews submitted anonymously by Sallie Mae employees. Read employee reviews and ratings on Glassdoor to decide if Sallie Mae is right for you.