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      Sallie Mae

      Engaged Employer

      Sallie Mae reviews

      3.9

      74% would recommend to a friend

      (679 total reviews)
      avatar

      Jonathan Witter

      84% approve of CEO

      80% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.0

      Compensation and benefits

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.8

      Career opportunities

      3.6

      Senior management

      Sallie Mae has an employee rating of 3.9 out of 5 stars, based on 679 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sallie Mae employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      679 reviews
      4.0
      Jun 21, 2012

      Would be great with a little less micro-managing....

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Pay was great for a call center job - My supervisor was great - Nice co-workers

      Cons

      - During peak season, the micro-managing from the upper tier of management at the call center got pretty annoying - Upper management in the servicing department couldn't seem to decide how they wanted everything to be organized - Mandatory overtime during peak season - A lot of turnover in the call center, but not outside of it, so it's hard to move elsewhere or up in the company

      4.0
      May 17, 2012

      Great company to work for.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sallie Mae is a great company to work for. The benefits are good, the people are dedicated and pleasant to work with, and the work environment is challenging but very supportive.

      Cons

      As a financial services company, the culture is very conservative. Many employees have been there a long time. Would like to see more of a culture of innovation.

      2.0
      Apr 9, 2012

      Think before you leap.....

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are comporable with other organizations of a similar size such as health care, dental, vision and paid time off.

      Cons

      If you are interested in working for a corporate giant, this is the place for you. Senior Management is concerned with one thing - cutting costs and keeping share price up. Overall, I do not feel my opinions matter, nor are my ideas taken seriously. It was extremely disappointing when Sallie Mae purchased the organization that I was working for several years ago.

      Viewing 667 - 669 of 679 Reviews
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      ReviewsSallie Mae reviews

      Glassdoor has 747 Sallie Mae reviews submitted anonymously by Sallie Mae employees. Read employee reviews and ratings on Glassdoor to decide if Sallie Mae is right for you.