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      Sallie Mae

      Engaged Employer

      Sallie Mae reviews

      3.9

      74% would recommend to a friend

      (679 total reviews)
      avatar

      Jonathan Witter

      83% approve of CEO

      79% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      4.0

      Compensation and benefits

      3.9

      Culture & values

      3.9

      Work/Life balance

      3.8

      Career opportunities

      3.5

      Senior management

      Sallie Mae has an employee rating of 3.9 out of 5 stars, based on 679 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sallie Mae employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      679 reviews
      3.0
      Dec 21, 2009

      Sallie Mae was once a great company, it is a shell of its once proud self!

      vice president sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great products, great people and Sr. Management was top notch (in the past)

      Cons

      Sr. Management went down hill in late 2007 through present time. Top level people don't know what they are doing, constantly changing course. Too many conference calls with nothing new to say. Everyone working at the headquarters in an officer of the company without ever doing anything to earn it. To many layers of management, in sales you have one manager for every three sales reps and on top of that you have a region head overseeing 2-3 managers (big waste of money).

      1.0
      Jul 7, 2009

      was well compensated but not enough to deal with poor management.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Solid base pay and benefits

      Cons

      Once things started going badly in the student loan industry, the best of the management team left or was fired. The remaining leadership did very little to foster teamwork between selling teams or salvage morale as sales were lost.

      2.0
      Feb 16, 2009

      Learn the business and then move on

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was a good place to work if you wanted to learn the business they usually gave paid training for every position, also if you're strapped for income because it was easy to be hired as a seasonal.

      Cons

      What didn't like was being hired as a seasonal employee, I understand why did this because it gave you opportunity to learn the business, without them having to pay you benefits right away which saved them income. But it didn't make sense to let someone go when you have already spent the money to train them, and then call them back again if they didn't become a permanent staff and spend the money again to train them. The pay also wasn't comparable with what other companies who were in the same industry were offering.

      Viewing 667 - 669 of 679 Reviews
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      ReviewsSallie Mae reviews

      Glassdoor has 747 Sallie Mae reviews submitted anonymously by Sallie Mae employees. Read employee reviews and ratings on Glassdoor to decide if Sallie Mae is right for you.