Sallie Mae reviews

3.9

73% would recommend to a friend

(682 total reviews)
avatar

Jonathan Witter

82% approve of CEO

78% positive business outlook

Sallie Mae has an employee rating of 3.9 out of 5 stars, based on 682 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sallie Mae employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

682 reviews
4.0
Dec 11, 2016

Good company until Student Loan Bill ruined it.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible hours if you aren't in an hourly, call center position. Good salary and benefits Local office autonomy Bonus structure was good

Cons

Making decisions based on stockholders and not employees Too attached to stock price and not what the best decision was for the business

4.0
Dec 1, 2016
Recommend
CEO approval
Business Outlook

Pros

The company is Delaware Centric, has a great mission to provide student loans, good future growth. Immense amount of change has occurred over the last five years but things should start to steady.

Cons

Limited opportunity unless you move to Delaware. The company demands a lot and will require extra hours particularly in the product development, delivery and IT areas of the company.

1.0
Sep 13, 2016

Micromanaged and inexperienced managers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Worked with a lot of great people and the company does seem to promote a great deal from within.

Cons

Sallie Mae has two time management systems and employees had to clock in & out every time we left their desks. One time management system was for payroll and the other was to measure productivity. Personally, I felt micromanaged and unappreciated. Also, Loan Servicing Dept had a young amateurish female management team that were catty and played favorites. The trainers in particular were unprofessional.

Viewing 85 - 87 of 682 Reviews

Glassdoor has 750 Sallie Mae reviews submitted anonymously by Sallie Mae employees. Read employee reviews and ratings on Glassdoor to decide if Sallie Mae is right for you.