Sallie Mae reviews

3.9

73% would recommend to a friend

(682 total reviews)
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Jonathan Witter

82% approve of CEO

78% positive business outlook

Sallie Mae has an employee rating of 3.9 out of 5 stars, based on 682 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sallie Mae employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

682 reviews
4.0
Jun 8, 2016
Recommend
CEO approval
Business Outlook

Pros

There is a potential for unlimited overtime, bonus incentives for exceeding goals, the training for the job was tremendous, I liked helping educate people so their credit was not affected long-term.

Cons

It was second shift, you felt restricted to your desk, some customers were over the top with their anger

3.0
Sep 24, 2015

Managing Director

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Generally a good work-life balance. Collegial atmosphere at the lower levels. Compensation is generally competitive. There is a real focus on being good corporate citizens.

Cons

Things can get political amongst higher level management, which has created strategic challenges. Everybody hates to pay their student loans, so there is residual negative feeling toward the company at times.

4.0
Sep 6, 2015

Great People, Good Pay, Slow Moving

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I really liked all the people I worked with and I worked with many different business groups. The culture is very friendly. The pay and benefits were were good with generous time off and good retirement match. This is not the evil company they are sometimes made out to be in the news.

Cons

It's a fairly slow-moving organization from a technology standpoint and the business groupings can be a little silo'd, which contributes somewhat to a fiefdom mentality in some places that is ultimately counterproductive. The focus for some groups is a little too short term.

Viewing 88 - 90 of 682 Reviews

Glassdoor has 750 Sallie Mae reviews submitted anonymously by Sallie Mae employees. Read employee reviews and ratings on Glassdoor to decide if Sallie Mae is right for you.