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      Sallie Mae

      Engaged Employer

      Sallie Mae reviews

      3.9

      74% would recommend to a friend

      (687 total reviews)
      avatar

      Jonathan Witter

      82% approve of CEO

      79% positive business outlook

      Ratings by demographic groups

      Sallie Mae has an employee rating of 3.9 out of 5 stars, based on 687 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sallie Mae employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      687 reviews
      5.0
      Apr 21, 2023

      Helpful people, you can learn a lot if you try

      Intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people who want to help you out, if you're stuck on a problem. They want to make sure you grow in the job, you have to be proactive to get on opportunities.

      Cons

      Struggling to get people back to office.

      avatar
      Sallie Mae Response
      3y
      Thank you for sharing your feedback.
      4.0
      Apr 5, 2023

      Transformations in the Work Force at Sallie Mae

      Manager, data strategy
      Recommend
      CEO approval
      Business Outlook

      Pros

      Adaptability of Sallie Mae workforce has accelerated and transitioned focusing on the support and training of individuals to enhance priority focused product delivery. Attending conferences (Gartner, Adobe, AWS) and having an extensive catalog of training available, adapting/training employees to focus on skills supporting the evolving technologies and management techniques. A focus to help potential customers with Education and Scholarship opportunities supporting minority communities and graduate level programs.

      Cons

      As with any business, the pace of change is still under acceleration within SallieMae. These changes continue to gain more refinement and efficiencies providing better delivery to Sallie Mae's customers or prospective customers.

      avatar
      Sallie Mae Response
      3y
      It is not every day that we receive feedback as detailed and thoughtful as yours. Trust us when we say it does not go unnoticed. Your feedback has given us valuable insight into the culture we are trying to create within our company.
      4.0
      Apr 5, 2023

      Inefficient Operations but Overall Great Place to Work (Newton Office)

      Senior ux/ui designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work life balance is great in the Newton Office. Managers understand you are humans first, that are working to live, not living to work. Managers for the Newton office fiercely advocate for their teams' development, growth, and time. The quality of the people are fantastic.

      Cons

      Digital organization could be more efficient and less siloed in terms of how work starts, is designed, then developed, but as someone who has been here for nearly 4 years, I see this improving with the recent customer experience leadership changes. Projects are often tabled after months of work due to inefficiencies, technical, or legal issues. Teams could be more involved from the start; despite an agile environment sometimes feels waterfall.

      avatar
      Sallie Mae Response
      3y
      It is not every day that we receive feedback as detailed and thoughtful as yours. Trust us when we say it does not go unnoticed. Your feedback has given us valuable insight into the culture we are trying to create within our company.
      Viewing 187 - 189 of 687 Reviews
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      ReviewsSallie Mae reviews

      Glassdoor has 755 Sallie Mae reviews submitted anonymously by Sallie Mae employees. Read employee reviews and ratings on Glassdoor to decide if Sallie Mae is right for you.