Sally Beauty reviews

3.1

39% would recommend to a friend

(3,538 total reviews)
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Denise Paulonis

42% approve of CEO

30% positive business outlook

Sally Beauty has an employee rating of 3.1 out of 5 stars, based on 3,538 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sally Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Nov 20, 2019

Unorganized chaos.

Recommend
CEO approval
Business Outlook

Pros

Discount. Getting to know customers.

Cons

Middle management is something to be desired. Store managers are catty and petty. Most of them sit in the back room and don’t work, talk on the phone all day and gossip. Leave the employees to do everything alone with poor direction. They have a task manager app that is confusing. Auto schedules have most employees working under 29 hours but spread out in 5-6 shifts weekly. Some shifts are for 2-3 hours at a time. When the managers interview, they are so unprofessional. They will hire just about anyone to fill the hours. And the hedgehog thing is stupid.

2.0
Nov 19, 2019
Recommend
CEO approval
Business Outlook

Pros

You can pretty much do whatever you want...just as long as sales are good.

Cons

Management has no clue what they're doing. District management only cares about sales...they don't care about our safety. We're often left to work alone at any given time. They deeply cut hours on short to no notice and they have us monitor our numbers. We don't get commission so sales means nothing for associates, it only helps management. We don't get incentives for selling. There's too many cons for me to keep going...seek employment elsewhere if possible.

1.0
Sep 16, 2019

DONT WORK HERE

Recommend
CEO approval
Business Outlook

Pros

Discounts depending time of year 20%-50%

Cons

Unappreciated Drama All the time Pay is terrible If you’re a hard working, motivated, and determined employee don’t waste your time here no matter how much you do in sales or no matter how great your customer service is you won’t be appreciated at all and you will be taken advantage of here

Viewing 91 - 93 of 3,538 Reviews

Glassdoor has 3,705 Sally Beauty reviews submitted anonymously by Sally Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Sally Beauty is right for you.