Sally Beauty reviews

3.1

39% would recommend to a friend

(3,538 total reviews)
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Denise Paulonis

42% approve of CEO

30% positive business outlook

Sally Beauty has an employee rating of 3.1 out of 5 stars, based on 3,538 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sally Beauty employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Aug 27, 2020
Recommend
CEO approval
Business Outlook

Pros

Can work at any store, helps make ends meet

Cons

You definitely need to work at other stores or massive overtime to make ends meet. Pay is ABYSMAL, hours are awful, turnover rate is almost impressively bad. Upper management couldn’t care less how things get done, will not come help if you need it. There is no such thing as a true day off without worrying about something going wrong. The company fails to communicate consistently, and messaging at every level is basically a game of telephone. The district is currently bleeding managers with good reason, though I couldn’t say how the rest of the company’s districts are faring. There are ethical pitfalls everywhere you look, and blatant violations of basic workplace safety and workers rights. Lunch breaks are required, but there is no way to take one if you’re completely alone in the store or the only one with the ability to keep the store moving smoothly. No manager that I know has taken one pretty much ever. Even for funerals, there is no assistance from upper management in finding coverage for the store, forcing managers to miss portions or the totality of important family ceremonies. The money IS NOT worth it, don’t be fooled into getting stuck with this company. The beauty advisors only get minimum wage and are expected to make up any extra pay that they want with commission based items that the company can, will, and HAS cancelled on them in the past. No amount of experience or professional development is worth the constant anxiety and stress of not knowing what other garbage the company plans to throw at you on any given day. Jobs that require similar skill sets and pay significantly more than this company are opening up now, go and take those before you ever put yourself through this.

1.0
Feb 4, 2020
Recommend
CEO approval
Business Outlook

Pros

Learned a lot. Benefits were great.

Cons

1. Sexist and unequal treatment. 2. You can be accused as a male of sexual harassment by a few people and it can get dismissed. (Thanks for protecting your employees.) 3. You can get fired if you send out documents you shouldn’t if you’re a woman. If you’re a man, you can be excused. 4. Review process is unequal. I saw review scores from my peers sent by my boss. It’s mathematically incomputable that others can score higher when their financial performance was lower but it happened.

2.0
Dec 13, 2019
Recommend
CEO approval
Business Outlook

Pros

Getting free products from new merchandise coming in every month. Learning about hair care, hair dying, nails etc. Being able to shop at certain stores that only people with licenses could shop in. Discount on beauty school if you want to work in the beauty industry.

Cons

Literally when i tell you this is the type of job that people talk about when working for corporate companies. Management doesn't care about you, all they care about is your sales quota's and you being there as much as they need/want.. and you don't get paid that great. I remember looking up reviews when i applied and thinking people were exaggerating but nope. They literally will do you dirty with no hesitation. I had to work 2 weeks practically straight JUST to live decently. At that time i had just got an apartment and a car so i couldnt just leave even if i wanted to and they knew that. So any time I needed to take time off they made sure to threaten me with losing my job. Just take my advice DON'T WORK FOR SALLY'S. The benefits and the idea of working there is great until your mental health, social life and overall happiness goes down the drain. I personally was at my lowest working here literally because of how it affected every part of my life and i felt stuck. Don't do it to yourself. And if my experience alone isn't enough for you to not work there.. A friend of mine who i met by working at sally's is going through a situation now where she might have to actually sue them because the store manager literally is forcing her to "quit" by telling her she's fired but then putting in the system she failed to show up. The only reason why she's doing that is because my friend is pregnant and like i said before, they slave you so they know she wont be able to lift heavy boxes and she'll have to take maternity leave at some point. She's been working there for about 2 years now (don't ask me why because I don't even know why she stayed that long) and i know for a fact she doesnt cause trouble because shes a very quiet 'keep to herself' type of person.

Viewing 88 - 90 of 3,538 Reviews

Glassdoor has 3,705 Sally Beauty reviews submitted anonymously by Sally Beauty employees. Read employee reviews and ratings on Glassdoor to decide if Sally Beauty is right for you.