WORST systems ever- it doesn't get any worst
Major Staffing issues
Very high turnover- chances are, if you're very good at what you do, you will soon be moving on.
Horrible, lengthy, time consuming processes, very paper intensive
Highly Excessive unnecessary emails
Numerous non essential conference calls
Lots of focus on tracking results and planning to plan than on actual execution
Branch Managers have individual production goals just like their bankers and business bankers . The goals are less than the bankers but you're still essentially a banker as well as a manager.
Back office retail support is untrained and un knowledgeable. They provide different answers every time you call in and provide incorrect information, which you then provide to customers resulting in major service breaks, time and time again.
Processes are very cumbersome and convoluted
Overall culture significantly lacks company pride
Only 6 weeks of Maternity leave
No discretionary annual bonus for the retail bank even when the company performs very well.
The branch facilities are not adequately/ routinely maintained. Only after something breaks is it fixed. Even then the fixes are cheap and nothing is ever replaced.
Not able to attract sophisticated clients due to service and system limitations
