Santander reviews

3.7

67% would recommend to a friend

(5,705 total reviews)
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Tim Wennes

81% approve of CEO

66% positive business outlook

Santander has an employee rating of 3.7 out of 5 stars, based on 5,705 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Santander employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

6K reviews
1.0
Oct 10, 2015

Customer contact rep

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The lower people in the company are nice and helpful. There is a lot of teamwork. They also offer a decent compensation and benefit package

Cons

Impossible to get in touch with higher ups...left after 2 and 1/2 weeks because I was offered a better job at another bank with better hours...I had to wait 3 weeks to be issued my first check because they pay biweekly ( bad enough ) and on Friday they deposited my check to my account then immediately reversed it because they had to adjust it. I called payroll and they said that is there policy and they would have to issue me an adjusted paper check after my bank gave notice that the funds were completely reversed. The payroll administrator finally returned my call after 4 days on Wednesday telling me she put it in the mail that afternoon and I should have it by Friday. Wouldn't you know today is Saturday and I still don't have it. I am a single mom and have had no paycheck for a month now because of this stupid bank. I will have my first paycheck from my new job this coming Friday. It is pretty pathetic to know that I will be paid from a job I started a week ago before I get paid from a job I started on 9/14!!! PLEASE DO NOT WASTE YOUR TIME WITH THIS COMPANY! I should have been able to tell from the joke of a process it was to get in there in the first place...I should have listened to the other reviews before I said yes

2.0
Oct 1, 2015
Recommend
CEO approval
Business Outlook

Pros

Great place for those looking to start their banking careers. Self-starters and the highly ambitious will find ample opportunity to acquire knowledge and experience.

Cons

Santander is not very innovative more of a "copy-catter" than trendsetter/thought leader. The technology is cold war era and remains light years behind the digital age. The bank has a very strong sales culture but fails to have the appropriate tools, training and management resources in place to support such a culture. Santander is behind the curve in virtually every aspect when compared to its peers. Perhaps recent management changes will affect long over-due changes.

1.0
Jul 1, 2015
Recommend
CEO approval
Business Outlook

Pros

Decent (not great) benefits; 401k vests immediately.

Cons

Work environment downtown is *terrible* -- everyone works at long tables (no real desks or cubes), no privacy anywhere - everything is glass, concrete and superbright white flourescent bulbs. This is for everyone - doesn't matter if you are an attorney or a data entry clerk. They simply do not trust or respect their employees.

Viewing 259 - 261 of 5,705 Reviews

Glassdoor has 24,692 Santander reviews submitted anonymously by Santander employees. Read employee reviews and ratings on Glassdoor to decide if Santander is right for you.