Does Scale pay their employees well?

According to anonymously submitted Glassdoor reviews, Scale employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Scale. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Scale?

65% of Scale employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Scale 2.9 out of 5 for work life balance, 3.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Scale?

Software Engineer (62) , Quality Assurance (21) , Operations Associate (19) , Queue Manager (19) , Operations Specialist (15) , Remote AI Trainer (14) , Data Labeler (13) , AI Trainer (12) , Operations Program Manager (12) , Strategic Projects Lead (12) , Engagement Manager (11) , Operations (11) , Product Manager (11) , Recruiter (11) , AI Data Annotator (8)

What are the pros of working at Scale according to real employee reviews?

"good pay and sometimes you get bonuses" ((in 50 reviews)); "Smart people and tooling rapidly improving" ((in 49 reviews)); "Coworkers are smart and hard working." ((in 23 reviews)); "The team I worked with was great and made working here worthwhile." ((in 21 reviews)); "Pay and benefits are good." ((in 13 reviews))

What are the cons of working at Scale according to real employee reviews?

"No work life balance" ((in 31 reviews)); "long hours and burn out" ((in 16 reviews)); "Some Strategic Project Leads (especially those out of Mexico) are incompetent managers and set unrealistic expectations." ((in 15 reviews)); "No communication from higher ups, everything through a secondary company, let go with no notice, no moving up" ((in 12 reviews)); "Upper management feels absent most of the time, and what interactions we do have impact poorly on workplace morale." ((in 9 reviews))

What are employees saying about Scale layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Scale layoffs and their outlook for job security at Scale in 2026.

What are the top reviewed Scale locations?

San Francisco , New York , Saint Louis , Washington , Austin , Dallas , Southlake , Seattle , Irving , Los Angeles , Chicago , Mexico , Mexico , Philadelphia , Ashburn , Fairfax , Fenton , Mexico , Phoenix , Houston , Texas City , Meridian , Mexico , California City , American Canyon , San Diego , Fremont , Mountain View , Palo Alto , Baton Rouge

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Scale

Scale reviews

3.6

65% would recommend to a friend

(420 total reviews)

Alexandr Wang

66% approve of CEO

57% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.8

Career opportunities

3.6

Compensation and benefits

3.2

Senior management

3.1

Culture & values

2.9

Work/Life balance

Scale has an employee rating of 3.6 out of 5 stars, based on 420 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Scale employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

420 reviews

4.0

Sep 11, 2023

Is a great company to gain experience

Operations specialist

Recommend

CEO approval

Business Outlook

Pros

- Remote Work - Can work any time of day - Overtime - Communicating with other colleagues around the world - Taking hard decitions

Cons

- Unnecesary meetings - Burn outs - Inconsistent action plan (happens often with new or stable projects) - Inconsistent hire positions -

5.0

Jun 14, 2023

Amount salary

Operations specialist

Recommend

CEO approval

Business Outlook

Pros

Good place to work and find people

Cons

A lot of time to spend to work

4.0

Jun 6, 2023

Great people, can be overwhelming

Engagement manager

Recommend

CEO approval

Business Outlook

Pros

The people are amazing: great professionals, very smart people, I've learned a lot working at scale.

Cons

The company has been growing a lot in terms of new customer deals, but the team hasn't been growing in parallel. Burnout is inevitable.

Viewing 406 - 408 of 420 Reviews

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Scale reviews

Ratings by category

Ratings by demographic groups

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Is a great company to gain experience

Amount salary

Great people, can be overwhelming

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