Is SchoolsFirst Federal Credit Union a good company to work for?

SchoolsFirst Federal Credit Union has an overall rating of 3.7 out of 5, based on over 346 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 70% of employees would recommend working at SchoolsFirst Federal Credit Union to a friend and 72% have a positive outlook for the business. The best reviews about SchoolsFirst Federal Credit Union have been left by employees working as Member Service Representative II , MSR II and Member Service Representative .

Does SchoolsFirst Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, SchoolsFirst Federal Credit Union employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at SchoolsFirst Federal Credit Union. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at SchoolsFirst Federal Credit Union?

70% of SchoolsFirst Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SchoolsFirst Federal Credit Union 3.5 out of 5 for work life balance, 4.2 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at SchoolsFirst Federal Credit Union?

Member Service Representative (26) , MSR II (18) , Member Service Representative II (13) , Service Delivery Representative (12) , Manager (10) , Customer Service Representative (8) , MSR IV (7) , Business Analyst (6) , MSR I (5) , MSR III (4) , Member Service Representative III (4) , Analyst (3) , Assistant Manager (3) , MSR III (3) , Msr (3)

What are the pros of working at SchoolsFirst Federal Credit Union according to real employee reviews?

"The benefits are great and my teammates were good to work with." ((in 88 reviews)); "great values and culture in the company" ((in 24 reviews)); "People are great and so is the company" ((in 18 reviews)); "Great benefits great CEO." ((in 10 reviews)); "Great Health Benefits." ((in 8 reviews))

What are the cons of working at SchoolsFirst Federal Credit Union according to real employee reviews?

"low pay and takes very long for a promotion" ((in 17 reviews)); "Management is atrocious, sneaky, and old" ((in 17 reviews)); "IT VPs and assistant managers have their own pet employees." ((in 16 reviews)); "This created a divide among team members and led to decreased motivation and morale." ((in 10 reviews)); "No work life balance" ((in 6 reviews))

What are the top reviewed SchoolsFirst Federal Credit Union locations?

Tustin , Santa Ana , Sacramento , Riverside , Irvine , Los Angeles , Orange , Long Beach , Placentia , Torrance , Downey , Huntington Beach , La Habra , Mission Viejo , Moreno Valley , Murrieta , Fountain Valley , Anaheim Hills , Memphis , Anaheim , Costa Mesa , Fullerton , Garden Grove , Inglewood , Los Alamitos , San Clemente , Walnut , Lake Elsinore , Ontario , Placerville

SchoolsFirst Federal Credit Union reviews

3.7

70% would recommend to a friend

(333 total reviews)

Bill Cheney

91% approve of CEO

72% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

SchoolsFirst Federal Credit Union has an employee rating of 3.7 out of 5 stars, based on 333 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SchoolsFirst Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

333 reviews

3.0

Aug 12, 2021

Meh

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

SchoolsFirst offers great benefits for its staff.

Cons

You have to drink the kool-aid.

2.0

Aug 6, 2021

Great company but lacks direction.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great place to work, the health benefits are 100% covered and the company takes great care on Members and Team Members. There are some very good managers there who take the time to listen but as with any company there are those that are not.

Cons

There are Policies and Procedures in place but since they work in the "gray" they can change it to their own benefit. Good and bad.. They lack direction and when you try to find an answer you have to find it a slew of multiple directions that make it so time consuming, its makes it a waste of time. The policies and procedures need to be revamped so it can be easily accessed and will others grow on their own. But a lot of the senior management do not like change and see it more as a threat. That is why the company being as great can never move to the #1 spot for so long. You will see how outdated processes are. They say they save paper but still waste a ton in their processes. Don't assume that just because the company is great that there are always great people. Unfortunately there are many toxic and fake people who get by pretending they are awesome but lie to get by. So word of advice NEVER TRUST ANYONE. You are assigned task and when they ask you, you are volenTOLD not volunteered.. The company has a great culture, but as said there are many fake people who pretend to follow the culture that many the environment toxic for those who do not tolerate fake people.

3.0

Jul 12, 2021

Working with members

Msr ii

Recommend

CEO approval

Business Outlook

Pros

Paid insurance, paid biweekly, friendly environment

Cons

HR isn’t helpful, they treat there team poorly, member always come before team which they make you look dumb

Viewing 85 - 87 of 333 Reviews

Jobs at SchoolsFirst Federal Credit Union

Teller (Member Service Representative I)

Teller (Member Service Representative I)

Claims Recovery Representative II

Teller (Member Service Representative I)