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SchoolsFirst Federal Credit Union

Engaged Employer

SchoolsFirst Federal Credit Union reviews

3.7

70% would recommend to a friend

(333 total reviews)

Bill Cheney

91% approve of CEO

72% positive business outlook

SchoolsFirst Federal Credit Union has an employee rating of 3.7 out of 5 stars, based on 333 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SchoolsFirst Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

333 reviews
5.0
Jun 19, 2025

Great place to be

Recommend
CEO approval
Business Outlook

Pros

Member service is a priority - it feels good to be part of an organization that you believe always tries to do the right thing for the Members Generous salary & benefits DEI going strong! Strong team focus Management & leadership very approachable Emphasis out on continuing education / always learning We're doing well - hello JD Powers!

Cons

Top heavy - a lot of layers of approvals and discussions to be had It's a big boat, it can take a while to change direction Remote work is hard to get, strong focus on being in the office 3 days for hybrid workers, regardless of whether it actually makes sense. Applying the same rules to everyone in such a large organization just doesn't make sense. We've lost so much amazing talent because of how unbending the approach to remote work can be.

2.0
May 22, 2025

It’s like a cult

Recommend
CEO approval
Business Outlook

Pros

The insurance is amazing and there are some great people there

Cons

The same people you think are great will talk about you behind your back

3.0
May 20, 2025

The Epitome of Mediocrity

Recommend
CEO approval
Business Outlook

Pros

Everyone is genuinely friendly and willing to help. Pay is average at best, but there are good benefits (paid health care, company events/lunches, wellness programs, 401k, etc.) The service focus is better than profit/stock drivers. Can be a culture shock at first, but you get use to it. For most depts, the work/life balance is reasonable and relatively low stress. HR is still on a corporate growth/learning curve, but they are trying. Stable company and work.

Cons

Mediocre work is not just accepted, it's rewarded. It doesn't matter if your barely functional application/process breaks every month as long as you are happy to fix it every time. Higher proportion of warm bodies who contribute very little useful work with zero accountability. Every project is a debacle. BUs don't know what they want or expect going in. No holistic design because nobody knows how pieces fit together or even what pieces are needed. Expect a chaotic scramble towards the end of every project. Management is perhaps the most mediocre of all. Bloated levels of generally useless VPs and managers. Middle management gets a bad rap at a lot of companies, but some managers here bring next level ineptitude. Seems like the main qualifications are just having the longest tenure, checking off boxes and the ability to glorify every menial "accomplishment". No clue how anything actually works, including their own systems. Completely out of touch with the team and reality. Hyper-focus on trivial issues; ignore or delegate important ones. Communications that are incoherent, contradictory, tone-deaf and somehow seem to both over- and under- communicate. Inefficient and ineffective resource management skills so their solution to everything is hiring useless contractors. If you can even get them to make a decision, odds are they will make the worst one. Also mgmt: "I don't understand why the team's engagement survey is so low." Not necessarily the worst place to work, but you will need an incredible tolerance for frustration or boredom to last long.

Viewing 232 - 234 of 333 Reviews

Glassdoor has 346 SchoolsFirst Federal Credit Union reviews submitted anonymously by SchoolsFirst Federal Credit Union employees. Read employee reviews and ratings on Glassdoor to decide if SchoolsFirst Federal Credit Union is right for you.