ScribeAmerica reviews

3.5

62% would recommend to a friend

(5,139 total reviews)
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Tony Andrulonis

74% approve of CEO

49% positive business outlook

ScribeAmerica has an employee rating of 3.5 out of 5 stars, based on 5,139 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ScribeAmerica employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

5K reviews
1.0
Oct 18, 2014
Recommend
CEO approval
Business Outlook

Pros

The company provides their own training and you can get it without any prior experience. If you are someone's favorite a pro for you is usually a promotion because favoritism is a thing. The doctors that you work with can be some of the best people and they can help you in so many ways in deciding what to do with your future.

Cons

The leadership goes unchecked. Chief scribes and project leaders do what they want with no repercussions. You could try and go above them, but that's joke because they only use diplomatic language to provide excuses. There is a probationary period that seems unnecessary and they don't tell you about it until you have to sign a contract for it. Did I mention it pays 2.00 dollars less than what you are expecting to get paid? And it's so funny that the number one complaint is pay and their HR has a diplomatic response every time that is just a cop out. They play favorites. If you don't suck up to the leadership or if they don't just automatically like you...you will be a minimum wage scribe forever. It's pointless to fight it because again they have excuses for everything. This company likes to pretend that they are so amazing and maybe they are the most used scribe company...but that by no means says that they are the best. They have a long way to go before they are the best. That's like saying because McDonald's is a huge burger chain...they have the best burgers around...HAHA.

5.0
Oct 15, 2014
Recommend
CEO approval
Business Outlook

Pros

The company cares about the success of their employees. They offer many opportunities for advancement and even careers following your scribe experience. I was a scribe for 3 months before I got a raise, and was promoted to scribe/scribe trainer after only 6 months. If you care about learning the information and about the doctors you work with, you will succeed.

Cons

It can be stressful at times depending on your healthcare facility. I worked in a level 2 trauma, 27 bed emergency department, which means there was a fair amount of busyness. There is always something to do, and a lot of the scribes with natually high anxiety did not do well. I have also worked in a 12 bed, level 3 trauma emergency department which was equally as stressful because it contained half the staff. The stress really just depends on where you are at.

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ScribeAmerica Response
11y
We are so glad you had a memorable experience. Although stressful at times, we are glad you had first hands-on experience which will help build your career in the future. Thank you for your feedback as it helps improve our company growth overall.
1.0
Sep 25, 2014
Recommend
CEO approval
Business Outlook

Pros

Excellent medical field experience, rewarding as much as you are willing to learn. (as you will get with any scribe job)

Cons

As I said, ludicrous pay. At this very same company (or perhaps, a company with a very, VERY similar name) a little over 4-5 years ago, scribes got paid $14-15 an hour. I had recalled seeing that on the website itself. As living proof, my older friends who started as scribes earlier than me still get paid $15/hr which, while isn't much for the responsibility, was slightly justifiable. Fast-forward to now and there are boatloads of companies moving in to corporatize the scribe job sector, and thanks to contracts we have the starry-eyed pre-med student getting ripped off down to $8/hr so the company can take the bulk of the ER providers' money. I have seen colleagues of mine and chief scribes alike literally put their hands in physical therapy because they were at risk for syndromes like carpal tunnel and other problems arising out of typing rapidly, accurately, under pressure (sometimes under the bullying words of an unprofessional doctor), with mediocre breaks/slavelike restrictions, and as much as the experience is valuable, the pay could stand to be better. My second job involves me getting paid 3 times as much to act as a medical receptionist (basically 1/1000th of the scribe's duties and stress) for a surgeon, and I basically do nothing. My chief scribes were shocked when I told them that I make nearly double their pay that they had accrued after years of tireless advancement. No doubt with the explosion of new companies there will certainly be competition that offers better compensation and employee support - I know many of us are encouraging prospective scribes to look elsewhere from this one.

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ScribeAmerica Response
11y
It is important to note that ScribeAmerica offers a PAID training program to employees, in order to teach them the skills to become a medical scribe long before ScribeAmerica receives any benefit of the employee's skills and services. Nearly every other position in the medical industry requires the employee to pay for their own training and education, and gather the necessary skill sets before qualifying for the position. ScribeAmerica takes great pride in the fact that it can offer paid training to its new employees and provide opportunities for those employees to experience the medical field. ScribeAmerica pays a fair market wage to all its employees, with opportunities for increases based on skill level and responsibility. Scribes who are undergoing paid training or are relatively new to the position are understandably paid at a lower rate than skilled scribes. In addition, those employees who take management, quality assurance, or training roles are paid increased wages.
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