ScriptPro reviews about "benefit"

49% positive business outlook

Reviews by job title

50 reviews
5.0
May 3, 2021

Great Support and Teaching

Recommend
CEO approval
Business Outlook

Pros

Great team to work for, Great pay, Good benefits, Wonderful training environments

Cons

Puts a lot of miles on your vehicle, Long days putting in a lot of hours

5.0
Mar 17, 2022
Recommend
CEO approval
Business Outlook

Pros

I am on a great team. Management is very supportive. Been working remote now for 2 years and they gave us the option to stay remote as long as we would like. Pay is great and overtime is offered if you like all the time.

Cons

Benefits feel a little expensive. But this is also my first time with a company were I have a family, so don't have anything to compare it too.

avatar
ScriptPro Response
4y
Thank you for taking the time to provide feedback. We appreciate your input and are happy to hear you’re enjoying your experience with ScriptPro.
5.0
Aug 4, 2020
Recommend
CEO approval
Business Outlook

Pros

-Working at as a Field Service Technician for ScriptPro is challenging and engaging. As a Kansas City based tech, I find myself traveling almost every other week, all over the United States and sometimes internationally in order to repair and service ScriptPro's top of the line models of pharmacy robots. I was not originally a tech oriented guy, but the hardware training was engaging and taught by former technicians, and for the most part was not too difficult to understand. They don't expect you to know every single thing about these products once the initial training is over. You learn plenty on the job as well. -One of the best parts of the company is the tech support system. If you are having an issue or a problem you are having trouble solving, you call in and receive more support from more experienced technicians who have likely ran into every problem you've seen and then some. They serve as great mentors in this regard. -I thoroughly enjoy all the travel that I get to undertake due to the nature of the job. I'm checking many of the great American cities off my list, as well as places I never thought I'd see, such as Guam and Hawaii. Many ScriptPro assets are on Military bases, and those are all around the world! -The people you work with are always happy to see you because when you show up to a pharmacy they know you're going to solve their problem, and get their robot working. -If I had to brag about one thing about the company it would be ScriptPro's quality of customer service. Customers are confident in their robot, but more importantly, they are confident that if there is an issue with their system, we'll be working on it in a timely manner. -Great benefits, plus you get to keep airline and hotel points. -Advancement and lateral movement within the company happens frequently depending on how competent you become and what direction you want to go.

Cons

-The amount of travel required by Mission based KC techs may be off-putting and stressful to those who do not enjoy it. The 5 days off are pretty cool, but I can see how some might get burnt out. -If you've never had a technician job before, like me, the learning curve on the administrative side can be a bit rough. Once you get the hang of it, its smoother sailing. -The amount of information to know about the products can seem exhausting. -I don't think stock in the company is available for purchase.

2.0
Apr 7, 2021

Surface looked amazing

Recommend
CEO approval
Business Outlook

Pros

Really enjoyed the individuals I worked directly with. Benefits were decent, they have a gym on site for employees. Campus is very inviting and always made to look good.

Cons

Management changed more times than I can count, we had an amazing manager but his bosses silenced him and pushed him out. Pay is ok but the powers at be don't see talent and want to compensate for it. Like I said gym onsite, but couldn't use it since I didn't have enough time.

5.0
Nov 10, 2021
Recommend
CEO approval
Business Outlook

Pros

The interview process was well organized. No surprises once I started. The on-boarding process was flawless. I did not have to wonder or request anything, It was all planned and rolled out with out a hitch. I received my cell phone, benefits information, laptop, work station, business cards, payroll login, training modules & checklist of my "ToDo" list. HR and IT were extremely professional, accurate and efficient. At the same time the culture is warm and friendly.

Cons

Still lots of remote work due to Covid. I wish the campus was full to get a feel for our corporate energy and enthusiasm.

avatar
ScriptPro Response
4y
Thank you for taking the time to provide thoughtful feedback. We appreciate your input and are happy to know your onboarding experience was positive. Thank you!
2.0
Nov 16, 2020

Poor management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pay is OK. Benefits are good.

Cons

The poor management skills ruins the work environment.

2.0
Mar 21, 2021

Not the Kind of Place You Stay

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Decent coverage on health benefits + dental and vision. - Average to slightly above average pay in certain positions - WFH an option for certain positions

Cons

- Family-owned, nepotism in higher management positions - Very clique-based work atmosphere - Weird circle of employment with 2 other companies, with many employees going to or coming from, or even returning from these companies - Get told there's no money for raises this year only to watch the company do 3 pointless breakroom renovations and perform some exterior decorating - Health insurance with homework (if you don't want to pay an outrageous premium) (Vitality program) - High turn-over in entry level positions - Genuinely skilled people tend to get forced or annoyed out of their positions - Most systems are proprietary, so gaining experience in a technical field will likely not apply outside the company (especially true of entry level technical positions)

Viewing 7 - 9 of 50 Reviews

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