Pros
Paid Time Off. Location of the office. Lots of free food but there's an anterior motive for that. I really like my co workers.
Cons
Paid is below industry standard. Claims system which they rave about is pretty out dated and cannot handle simple things like colored documents. Health benefits, get worse every year. But the root of the problems stem from above from management. The one size fits all concept for handling multi-state claims is ridiculous. The way the company is run its no wonder the turn over rate is so high. More employees need to hired for level of customer service the employees are expected to give. The case loads are way too high and there is overall not enough support. In the time I have been there i have seem so many people come and go.