"Colleague" Resources is a joke. During the two years I was employed here, they were entirely unable to update my address (I moved in the first month of employment). As a result, they sent pay stubs, insurance information and now my severance check and outprocessing paperwork to the wrong address. I have repeatedly given them my current address, but to no avail. Apparently nobody working there has the ability to update a database.
They will also routinely close your open trouble tickets without resolving them and without contacting you to let you know. The service provided by phone is so ineffective as to make Indian tech support hotlines look responsive and helpful. They leave you with a feeling that all anyone is able to do is create a ticket in their notoriously memory-hole-riddled ticket system and then hope that something magically occurs to make that ticket go away (if that doesn't happen, they apparently will close it anyway).
And that's completely without getting into the lunacy I faced in actually working at Sedgwick.
I'll just say this: Neville Chamberlain would approve of the way Sedgwick conducts its internal software development. Serving clients' every whim in customizing their applications, bowing and scraping in appeasement while also giving lip service to developers' cries of alarm as the codebase slowly (and in many cases, not so slowly) grows with each customization to a point where maintenance work is prohibitively expensive (a situation blamed on the developers, of course. "Why does it take so long?!" is the cry from senior leadership).
In short: stay away from this place.
