Does Sedgwick pay their employees well?

According to anonymously submitted Glassdoor reviews, Sedgwick employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Sedgwick. This rating has been stable over the past 12 months.

How satisfied are employees working at Sedgwick?

53% of Sedgwick employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sedgwick 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Sedgwick?

Claims Adjuster (269) , Claims Examiner (257) , Customer Service Representative (208) , Claims Representative (178) , Leave of Absence Coordinator (127) , Service Center Representative (91) , Care Team Representative (59) , Disability Specialist (58) , Customer Service Representative (CSR) (57) , Team Lead (57) , Senior Disability Representative (56) , Senior Claims Examiner (55) , Claims Associate (54) , Claims Assistant (52) , Disability Representative Senior (44)

What are the pros of working at Sedgwick according to real employee reviews?

"Benefits are good and effective" ((in 449 reviews)); "The ability to work from home since the pandemic has been great!" ((in 279 reviews)); "Worked from home and generous PTO" ((in 186 reviews)); "Nice people to work with" ((in 154 reviews)); "Coworkers are a great bunch of people and most are willing to help out whenever they can." ((in 72 reviews))

What are the cons of working at Sedgwick according to real employee reviews?

"Low pay and not enough breaks" ((in 406 reviews)); "Poor management and very underpaid" ((in 294 reviews)); "There is no training team and then when the teams struggle the managers get the blame." ((in 199 reviews)); "No work life balance at all" ((in 180 reviews)); "Salary is low but as said as a place to start a career and develop I feel it can be worth it." ((in 97 reviews))

What are employees saying about Sedgwick layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sedgwick layoffs and their outlook for job security at Sedgwick in 2026.

What are the top reviewed Sedgwick locations?

Memphis , Orlando , Chicago , Atlanta , Dallas , Dubuque , Columbus , Irving , Dublin , Southfield , Eden Prairie , Tampa , Cedar Rapids , Los Angeles , Charlotte , Plano , Hilliard , Indianapolis , Minneapolis , Cleveland , New York , Seven Hills , Cincinnati , Phoenix , Roseville , Jacksonville , New Albany , Iowa City , Houston , Long Beach

Sedgwick reviews

3.2

53% would recommend to a friend

(4,618 total reviews)

Mike Arbour

59% approve of CEO

52% positive business outlook

Ratings by demographic groups

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Sedgwick has an employee rating of 3.2 out of 5 stars, based on 4,618 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sedgwick employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

5K reviews

1.0

Jan 15, 2015

My experience with this company so far has been a lack of organization and communication within the management.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits package and work location, opportunity to work from home, normal work week, different shifts available.

Cons

The company needs to improve organization of workflow and procedures, increase compensation based on employee performance .Employees are treated more like robots which makes employees not feel valued. Very stressful work environment.

2.0

Jan 14, 2015

Poor management

Service center representative

Recommend

CEO approval

Business Outlook

Pros

Great benefits. They provided all my equipment and paid for my internet service. Really good training.

Cons

Very poor management. You are harassed constantly by managers on a daily basis. Quality control was out of control. They do not seem to appreciate a good employee. Employee turn-over is high.

2.0

Jan 10, 2015

My Perception of the work environment as a Sedgwick Examiner

Claims examiner iii

Recommend

CEO approval

Business Outlook

Pros

Paid holidays Plenty of vacation (if you are able to use it)

Cons

No work home life balance. Workload and expectations are crazy and you are set up to fail. At any given time there will be someone in the office crying and that includes the supervisors. If a colleague is out on vacation or out on STD there is no coverage. Colleagues are unable to finish their own work never mind be told you have to cover other peoples desk.

Viewing 4342 - 4344 of 4,618 Reviews

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My experience with this company so far has been a lack of organization and communication within the management.

Poor management

My Perception of the work environment as a Sedgwick Examiner

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