Does Sedgwick pay their employees well?

According to anonymously submitted Glassdoor reviews, Sedgwick employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Sedgwick. This rating has been stable over the past 12 months.

How satisfied are employees working at Sedgwick?

53% of Sedgwick employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sedgwick 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Sedgwick?

Claims Adjuster (268) , Claims Examiner (256) , Customer Service Representative (207) , Claims Representative (178) , Leave of Absence Coordinator (126) , Service Center Representative (91) , Care Team Representative (59) , Disability Specialist (58) , Customer Service Representative (CSR) (57) , Team Lead (56) , Senior Disability Representative (55) , Claims Associate (54) , Senior Claims Examiner (54) , Claims Assistant (52) , Disability Representative Senior (44)

What are the pros of working at Sedgwick according to real employee reviews?

"Benefits are good and effective" ((in 453 reviews)); "Work from home capability was great." ((in 286 reviews)); "Great health care coverage and PTO; company promotes from within" ((in 194 reviews)); "Seems good and the people are great" ((in 151 reviews)); "Great team to work with." ((in 65 reviews))

What are the cons of working at Sedgwick according to real employee reviews?

"Low pay and not enough breaks" ((in 393 reviews)); "Poor management and very underpaid" ((in 285 reviews)); "There is no training team and then when the teams struggle the managers get the blame." ((in 188 reviews)); "No work life balance at all" ((in 171 reviews)); "Salary is low but as said as a place to start a career and develop I feel it can be worth it." ((in 99 reviews))

What are employees saying about Sedgwick layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Sedgwick layoffs and their outlook for job security at Sedgwick in 2026.

What are the top reviewed Sedgwick locations?

Memphis , Orlando , Chicago , Atlanta , Dallas , Dubuque , Columbus , Irving , Dublin , Southfield , Eden Prairie , Tampa , Cedar Rapids , Los Angeles , Charlotte , Plano , Hilliard , Indianapolis , Minneapolis , Cleveland , New York , Seven Hills , Cincinnati , Phoenix , Roseville , Jacksonville , New Albany , Iowa City , Houston , Long Beach

Sedgwick reviews

3.2

53% would recommend to a friend

(4,607 total reviews)

Mike Arbour

59% approve of CEO

52% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,607 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Sedgwick has an employee rating of 3.2 out of 5 stars, based on 4,607 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sedgwick employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

5K reviews

2.0

Feb 6, 2014

Hired by my former employer as TPA for all claims services minus high dollar

Claims representative

Recommend

CEO approval

Business Outlook

Pros

good & cost effective health insurance, decent vacation time

Cons

little to no training, micro-management of work, loss of autonomy, have to request approval for multitude of services to claimants, poor work/life balance, doing the work of a claims examiner but only compensated as a claims representative

1.0

Feb 6, 2014

Claims Examnier

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent benefits. 7.5 hour work days. Great location in the heart of Walnut Creek. Company pays for certification and training.

Cons

Management rules with a iron fist. Fear is what drives employees. Terrible turn over rate. Always job openings in January due to questionable practices and attempting to cut costs at the end of the year. Management throws employees under the bus to justify lack of productivity when in reality the software used is two different systems that do not communicate. I have witnessed 50% of the women in our unit cry after being belittled by management. No sense of accomplishment. Micro-management across the board. Claims Managers have multiple HR complaints made by employees over the years yet no changes have been made.

2.0

Jan 27, 2014

Good People

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good team environment. easy to get along with everyone and everyone is friendly and supportive. Employees are loyal to the client

Cons

no personal life. I do not believe management cares about your opinion and is more concerned with numbers then actual service to client

Viewing 4444 - 4446 of 4,607 Reviews

Jobs at Sedgwick

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Workers Compensation Claims Representative | Dedicated Client | Multiple Jurisdictions & Licensing Required | Remote - Central or Eastern Time Zone

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Workers Compensation Claims Examiner | NY Jurisdiction | NY Licensing | Remote

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Sedgwick

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Hired by my former employer as TPA for all claims services minus high dollar

Claims Examnier

Good People

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