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      Sedgwick

      Engaged Employer

      Sedgwick reviews

      3.2

      53% would recommend to a friend

      (4,606 total reviews)
      avatar

      Mike Arbour

      59% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      Sedgwick has an employee rating of 3.2 out of 5 stars, based on 4,606 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sedgwick employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      5K reviews
      4.0
      Oct 29, 2013

      I gained important knowledge and skills in a challenging fast paced environment.

      Customer service representative i
      Recommend
      CEO approval
      Business Outlook

      Pros

      The staff is supportive. You can gain knowledge and training in the customer service and claims management field.

      Cons

      Hours are sometimes long and the pressure to meet quotas and have fast paced accurate and thorough claims can be overwhelming at times. Also, I did not feel there was true room and training for advancement. I had my Bachelor's degree at the time of employment and felt that I could have advanced with additional training if it were available.

      2.0
      Oct 28, 2013

      Great on the surface, but lacking in employee recognition and work-life balance for most positions.

      Telephonic nurse
      Recommend
      CEO approval
      Business Outlook

      Pros

      generous PTO work from home opportunities for select positions although this is not consistent for dedicated accounts, can build good relationships with clients

      Cons

      average annual pay raises have been around 1-2% unable to roll over PTO disconnect between executive communications about new business/health of the company and annual salary increases claims examiner case loads are too high so often times they are not able to be proactive no real incentive for maintaining a high level of quality

      Viewing 4462 - 4464 of 4,606 Reviews
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      ReviewsSedgwick reviews

      Glassdoor has 4,897 Sedgwick reviews submitted anonymously by Sedgwick employees. Read employee reviews and ratings on Glassdoor to decide if Sedgwick is right for you.