Sedgwick reviews

3.2

53% would recommend to a friend

(4,606 total reviews)
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Mike Arbour

59% approve of CEO

52% positive business outlook

Sedgwick has an employee rating of 3.2 out of 5 stars, based on 4,606 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sedgwick employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

5K reviews
3.0
Oct 19, 2013
Recommend
CEO approval
Business Outlook

Pros

-lots of PTO -flexible shifts -low cost benefits (the HRA plan is pretty good) -good co-workers -if you're on the home depot account, you're in their building (access to the gym, cvs, cafeteria and some home depot events) -nationwide company

Cons

-no training (your first couple of days is spent in front of the computer for "training") -salaries are not current with the atlanta area. sedgwick pays about $10k less. -advancement opportunity but micro-managing supervisors. -lots of turnover and no plan to work around it -no company bonus -home depot account is where they send adjusters to die -did i mention micro-managing supervisors? they literally take note of how many times you get up from your desk. take too long to get coffee? they'll call you on your cell to see where you are. -no uniformity between teams. each supervisor has their own way of adjudicating claims. -you get a lot of PTO but you get claims up until the day before you're off. if you try to take more than a week off, you have to get "special" approval. -upper management sits in their offices sending emails all day about how much the adjusters aren't doing but don't jump in to help.

4.0
Oct 15, 2013
Recommend
CEO approval
Business Outlook

Pros

I enjoy the work, coworkers and managers are great, great PTO. Supervisors are supportive and friendly (at least the ones I've met.)

Cons

Limited opportunity for advancement, tough to take PTO when work just piles up when you are gone.

2.0
Oct 11, 2013

Overworked

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They have a generous time off policy

Cons

I come from a company that recently transitioned many employees to Sedgwick. We read the reviews of overworked employees, questioned the management on it prior to the transition, and were told not to believe everything you read. Well, you better believe the reviews. Our workload has more than doubled in the short 1.5 weeks that we have been at Sedgwick. Everyone is drowning in work, working extra hours (including skipping breaks and lunches), people are to the breaking point, and no one cares. The work keeps coming. They promise that great customer service will be provided for their clients - hah! Not possible with this workload. We are all just putting out fires at this point and complaints are stacking up.

Viewing 4465 - 4467 of 4,606 Reviews

Glassdoor has 4,897 Sedgwick reviews submitted anonymously by Sedgwick employees. Read employee reviews and ratings on Glassdoor to decide if Sedgwick is right for you.