Sedgwick reviews

3.2

53% would recommend to a friend

(4,602 total reviews)
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Mike Arbour

59% approve of CEO

52% positive business outlook

Sedgwick has an employee rating of 3.2 out of 5 stars, based on 4,602 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sedgwick employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

5K reviews
3.0
Mar 10, 2012
Recommend
CEO approval
Business Outlook

Pros

Good benefits package, generous PTO (if you can use it) and great colleagues to work with. Opportunity to telecommute (if you can stay day current-which can be an unrealistic demand). Good opportunity to gain experience at an entry level position.

Cons

Unrealistic and demanding case load. Does not promote great work ethics/efficiency and the overall morale is very low. The company promises the clients so much because they are only concerned about "numbers"; however overwhelms the examiners with a case load that cannot produce the results as promised. Does not promote work-life balance; however promotes bullying and fear tactics by middle management. Does not have a contingency plan to assist examiners when they take PTO (work does not get done). Micromanaging is rampant and depending on the department you are in, they can be quite rude to the point where they treat competent workers like children. Not unheard of to see a colleague(s) cry or get emotional due to the overwhelming case load or due to having the extra burden of taking on another examiners case load because of management not being prepared or proactive.

5.0
Mar 7, 2012
Recommend
CEO approval
Business Outlook

Pros

Great job. Especially for students who want a foot in the door somewhere.

Cons

In the call center there are two shifts. early (7am) or late (11am) which if you are on the late shift your whole day is gone.

2.0
Mar 5, 2012
Recommend
CEO approval
Business Outlook

Pros

- Good employees in the rank and file - Tuition reimbursement - Good amount of Paid Time Off - Benefits start as soon as you start/no waiting period

Cons

-No training - just thrown into handling new clients/accounts with outdated account instructions...if you get any at all. -Good luck not getting chastised for using the PTO time that you have earned and have the right to use. -You might get paid way less than a co-worker that talks all day long and does not work.

Viewing 4552 - 4554 of 4,602 Reviews

Glassdoor has 4,894 Sedgwick reviews submitted anonymously by Sedgwick employees. Read employee reviews and ratings on Glassdoor to decide if Sedgwick is right for you.