Sedgwick reviews

3.2

52% would recommend to a friend

(4,602 total reviews)
avatar

Mike Arbour

59% approve of CEO

51% positive business outlook

Sedgwick has an employee rating of 3.2 out of 5 stars, based on 4,602 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sedgwick employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

5K reviews
2.0
Apr 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy work, just answering phone calls and making small changes in easy-to-use software. No discrimination or anything, everyone is treated the same. Very specific work hours, so it never encroaches on your work-life balance.

Cons

No opportunity for progression - an absolute minimum wage job. High turnover of employees (due to everyone joining for seasonal work) means no real scope for a team dynamic. Management is quite strict about the little things (you have one job, which is to take calls from customers, and when you are not on a call you have nothing to do. However, if you do not look busy when not on a call, they will be annoyed). Also, they promise a €1000 bonus if you refer someone and they get hired - 2 instalments of €500 when they hit certain time milestones. However, my friend who did that for me never got a single cent of that money, even after I was there for 4 months. The same thing happened to him for someone else he referred, who got hired as well, and actually stayed longer than me.

2.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

They do not micromanage, as long as your work is complete manager are typically hands off unless information is needing to be relayed or it is time for 1 on 1s.

Cons

No room for growth, at least not my experience. I have get stats been with the company almost 4 years and yet I have seen no growth opportunities, I have applied several times for promotions and just get generic denials, I would feel a lot more valued it I could at least get feedback on what it is they are looking for.

Viewing 55 - 57 of 4,602 Reviews

Glassdoor has 4,894 Sedgwick reviews submitted anonymously by Sedgwick employees. Read employee reviews and ratings on Glassdoor to decide if Sedgwick is right for you.