Sedgwick reviews

You develop chronic workplace stress working in WC claims at a company like Sedgwick as the salaries are extremely low-balled even for industry standards (and have not risen for years) and for the impact your decisions have on injured claimants. The workload is excessive and unreasonable bc even if you work at your most optimal and even if you work overtime (which they will never pay you for so you end up working extra hours every day for free and skip lunch regularly just to keep up), you cannot finish your work or finish it with investigations done appropriately to your liking. Even the top performing employees are exhausted and stressed as the workload is too much but upper management does not care to hire more people as they try to be efficient by squeezing their employees. The workplace stress was so stressful, I was even losing weight. The stress of working so intensely for such long hours has strained my eyes and has permanently worsened my eyesight. My pointer finger chronically hurts now (when it’s never before!) from clicking the mouse literally every second for hours on end bc this job, majority of the time, is administrative, busy work. And god forbid you file a WC claim for it bc that is unacceptable at a company that does WC. Leadership: not very supportive, understanding, nor sincere, can be quite condescending. They’ll tell you to ask questions, but they will actually get irritated with you when you do ask a question. And when I had a horrible cough/flu and didn’t feel well enough to come in, they did not believe me and tried to tell me it was probably just winter allergies and soon after, the person that sat next to me caught it too. Parking in the building is not covered by the company so it’s hundreds out of pocket each month. There is extremely high turnover at this company.

They talk a good talk - they say "one company, one team" and supposedly we're all in this together but at this point the business has ballooned so much in the recent past that these values are not actually practiced. The workload is high and the days are long and, honestly, kind of boring once you get the gist of your job. Management loves to customize each program to the client's every need and desire and rarely takes into consideration the effort that actually has to go into fulfilling those promises because they aren't the ones doing the work, they get to hand it off to the people below them and go home. As many have said, pay is not even close to competitors. Advancement is based solely upon favoritism in the Eden Prairie office, at least. The amount of PTO you get may be good, but the difficulty in using it takes away from that. Everyone seems to have the same attitude which is not a good one - even the supervisors are just waiting for their opportunity to get out of here. It's hard to be positive when everyone around you is crabby and hates your workplace. If you are in the disability realm, the higher you climb, the more you pigeon-hole yourself into a small and highly competitive industry. Even with the pay being lower than average for my position, if I tried to move to another industry, the skills I've had from 3 years here would be worthless, I would probably have to take a $10,000-$20,000/year pay cut to change industries...which is why so many people stay, I guess.