Sedgwick reviews

3.2

53% would recommend to a friend

(4,607 total reviews)
avatar

Mike Arbour

59% approve of CEO

52% positive business outlook

Sedgwick has an employee rating of 3.2 out of 5 stars, based on 4,607 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sedgwick employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

5K reviews
1.0
Mar 6, 2021
Recommend
CEO approval
Business Outlook

Pros

Generous PTO you can use before you accur it. Two days off at Thanksgiving. Committees to job, leadership opportunities.

Cons

Poor Leadership!! 4 weeks of training is condensed to 4 days, each group of new hires after me, had more training. Then just thrown out to the wolves. Many demands/deadlines to meet and micromanaged!! Before I finished learned how to do my position, Covid hit. Then had to learn all the temporary processes. Too much for anyone all at once!! Roller coaster emotions and VERY high stress position. Needless to say, SEDGWICK cares more about their CLIENTS than their own employees. This lead to performance issues and got me my job. FOUR years at the company & instead of working with me and re training me or lessening my case load, I was left to figure it out. Four mentors later (all promoted), and having to learn each of their ways - I basically was expected to put in the time to get unmanageable case load catch up. Case load 284. Work is not evened out and no one wanted to help. I never learned enough to have my 'routine'. Worst part, you're expected to learn the job in 6 months. Buying York, Careworks has made Sedgwick worse. Save yourself a headache and pass up the company. Not provided an exit interview.

2.0
Oct 5, 2020

meh

Recommend
CEO approval
Business Outlook

Pros

not much its a normal place to work

Cons

bad leadership, bad leadership, too many employees don't know the basics of their job, too little accountability. Scary to think this company actually manages peoples health records

1.0
Aug 25, 2020
Recommend
CEO approval
Business Outlook

Pros

Reasonanble pay for the industry but with the constant harrassment of upper mangement and no understanding oc work/life balance..it is Not worth it. Look elsewhere.

Cons

They're greedy and do not care about their case managers or the results they accomplish on their files, such as costs savings. Early RTW, client customer service, etc. The only thing this company cares about is Revenue..and how much you can bring to their profitshares' pocket .no work life balance..no appreciation for your work. Extemely Poor leadership and managers are rude and condescending.

Viewing 187 - 189 of 4,607 Reviews

Glassdoor has 4,898 Sedgwick reviews submitted anonymously by Sedgwick employees. Read employee reviews and ratings on Glassdoor to decide if Sedgwick is right for you.