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      Sedgwick

      Engaged Employer

      Sedgwick reviews

      3.2

      53% would recommend to a friend

      (4,618 total reviews)
      avatar

      Mike Arbour

      59% approve of CEO

      52% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.3

      Culture & values

      3.3

      Work/Life balance

      3.3

      Career opportunities

      3.0

      Senior management

      3.0

      Compensation and benefits

      Sedgwick has an employee rating of 3.2 out of 5 stars, based on 4,618 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sedgwick employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      5K reviews
      2.0
      Aug 31, 2020

      Rotating Door

      Service center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Virtual work, No weekends and equipment provided.

      Cons

      Very stressful work and not a feeling of being a valued employee. You will be overworked per not enough employees.

      2.0
      Aug 28, 2020

      Needed more employees

      Bill review
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits, great PTO, and paid holidays

      Cons

      Not enough help on the phones, meeting numbers, always saying try harder to get to .30 second customer hold time when there are 30 calls in queue. Its impossible

      1.0
      Aug 26, 2020

      Toxic Work Place

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hired in as York Employee. York Managers and SVP stand up group of individuals, encouraged team building, listened to their employees and great company culture. Culture changed when Sedgwick VP operations took over

      Cons

      Sedgwick Senior leaders unprofessional, do not take accountability for poor decisions and place blame on adjusters etc. Micromanaged, and then thrown under the bus based on poor management decisions. Do not care about the smaller clients and non dedicated. All about numbers, until a client complains and adjuster is to blame. Culture is negative and toxic with no support and or positive feedback or team building. Leaders clueless about claim process

      Viewing 289 - 291 of 4,618 Reviews
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      ReviewsSedgwick reviews

      Glassdoor has 4,909 Sedgwick reviews submitted anonymously by Sedgwick employees. Read employee reviews and ratings on Glassdoor to decide if Sedgwick is right for you.