SelectQuote reviews

3.3

54% would recommend to a friend

(1,897 total reviews)
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Tim Danker

66% approve of CEO

55% positive business outlook

SelectQuote has an employee rating of 3.3 out of 5 stars, based on 1,897 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SelectQuote employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Jan 10, 2025

Nepotism and Toxic Management Practices

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Remote Work Opportunity Good Work/Life Balance Good Benefits

Cons

Runaway Nepotism - Although there are some exceptions, a large majority of top executives in the company is made up of friends and former classmates of the company's owners. While it is normal to hire within one's network, the practice here is done with little regard to qualifications or diversity. Advancement in the company also relies upon being "in favor" of those in power. Toxic Management Practices - This is by far, the most troubling occurrence at SelectQuote. On over a dozen occasions, I witnessed employees at Manager, Director and C Level Executive positions, forced out of the company by less than scrupulous methods. It was desired by management that these impacted employees leave the company, but in these cases, there were no legitimate grounds for termination. One Director was forced out when his department responsibilities were given to one of his direct reports. The Director left the company. That direct report also left the company after he was later passed over for a promotion and his direct report given the lead. Another Director had her entire team taken away and was reassigned to a group for which she had no experience. The CIO of the organization came in one morning to find his system access revoked, prompting him to resign that day. A long tenured, high level executive of the company left, after his organization was handed over to a friend of the owner's. This new leadership regime came in with the attitude of "take what you can get while you can" and they did just that. When the high level executive left, many employees in the company were laid off because this new "leader" didn't want to deal with any additional direct reports. Unless you come in under the classmate/friend plan, you are better off looking elsewhere.

2.0
Jan 8, 2025

High turn-over rate

Recommend
CEO approval
Business Outlook

Pros

-Excellent Training on products - Fully Remote -Large company- Room to move to other departments

Cons

- Obvious Favoritism - Company steps over the dollar to make a dime - Too many calls made back to clients after signing up for insurance -General lack of respect for client and worker's time -Micro manages workers -Commissions have continue to spiral downward over the course of the last four year

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SelectQuote Response
1y
Thank you for leaving a review. SelectQuote appreciates the transparent feedback that will surely help us enhance the associate experience. We are sorry to hear your concerns about equal support from management and completely understand your dismay or confusion. Please know that we strive to provide the same clear and in-depth training for all agents at SelectQuote. Throughout the training process, it is our responsibility to deliver streamlined communications that will ensure our associates can effectively perform their roles. We apologize if this is not what you have experienced throughout your transition to management. We hear your concerns and strongly encourage you to reach out to HR about ways to resolve this. Once again, thank you for sharing your feedback. We hope to improve your experience moving forward!
1.0
Jan 8, 2025

not worth it

Recommend
CEO approval
Business Outlook

Pros

Remote work, hourly plus commission

Cons

micromanagement, dishonest at every level, mandatory overtime

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SelectQuote Response
1y
Thank you for taking the time to leave a review with us. SelectQuote values your feedback and wants to address your concerns. We are very sorry to hear about your experience. SelectQuote strives to give our candidates realistic expectations of the dynamic and competitive sales environment through in-depth and at times, rigorous training. We understand that at times this can be challenging, and might not be the best fit for everyone. Our goal is to foster a supportive environment where management is involved and committed to helping our agents grow in their roles. We hope to make this better known moving forward. Once again, we are sorry to hear about your review. SelectQuote takes your words very seriously.
Viewing 220 - 222 of 1,897 Reviews

Glassdoor has 2,014 SelectQuote reviews submitted anonymously by SelectQuote employees. Read employee reviews and ratings on Glassdoor to decide if SelectQuote is right for you.