SelectQuote reviews

3.3

54% would recommend to a friend

(1,900 total reviews)
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Tim Danker

66% approve of CEO

55% positive business outlook

SelectQuote has an employee rating of 3.3 out of 5 stars, based on 1,900 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SelectQuote employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Oct 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Good bonuses if you’re willing to put in the hours and hard work. Constant catered food for free.

Cons

The quotas never stop raising. You always feel like you’re going to lose your job at all times.

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SelectQuote Response
1y
Thank you for taking the time to leave a review for SelectQuote. We are sorry to hear of your review, but appreciate your honest words and would like to address your concerns. Throughout training, we strive to give a clear and concise description of what our agents can expect in their sales roles. It is our goal to effectively communicate the realistic side of the sales environment, including its dynamic and competitive commission structure. However, we understand that this thorough training can affect our candidates' experiences. We want to give our members the support they deserve within their role, and it is our goal to offer an valued culture. Once again, we are sorry to hear about your experience. SelectQuote takes your words very seriously and will use them to help us improve moving forward.
1.0
Oct 27, 2024
Recommend
CEO approval
Business Outlook

Pros

The trainers were excellent! Getting to speak to very angry unhappy customers that were transferred to you that don't want life insurance!

Cons

SelectQuote Is by far the worst place I've ever worked. Even if you are great at your job there's no guarantee they will keep you. They hold metrics over your head and you always feel as though your job is going to be taken away from you at any time as was the case for so many folks that started in my training class. They are ran by tyrants that have no couth or understanding. They will cheat you out of your commission by their pseudometrics that are garbage and have less to do with actual selling than to following their script and doing other robotic tasks. When you start working at SelectQuote they give you garbage phone calls that is hard to make a living out of for instance You are given all transfers from people that were solicited for ancillary items such as a necklace you wear around your neck in case you fall these people are already irked and angry from getting that phone call and then the agent regardless of whether the customer wants it or not passes that customer on to you so that they can get a couple bucks for us keeping them on the phone for a certain number of minutes. Then you get cursed out by most of these folks because they said they didn't want life insurance to begin with and they didn't want to be transferred You get mistreated so poorly by some of these customers because they don't like the fact that you called them on a early morning or for something stupid like a necklace and if you can convert anybody to maybe being a customer they're usually expecting the world for pennies on the dollar. When you do make large sales they will screw you and I mean screw you big time out of your commission because they have this whole long set of metrics that they measure you by and they can tilt them to their favor to not pay you such as things like customer service basically things that have no quantitative value. If you look and indeed or any other job site you will see every single month they are posting job positions for $60,000 a year plus which is a lie you can't make that your first year. They prevent you from making that!

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SelectQuote Response
1y
Thank you for taking the time to leave a review with us. SelectQuote values your feedback as an employee and wants to address your concerns. We are very sorry to hear about your experience. Throughout training, SelectQuote strives to give our candidates realistic expectations of the competitive sales environment. We understand that at times, the high volume training classes and dynamic schedules can be challenging and even overwhelming. Additionally, the company offers competitive compensation while following industry standards. SelectQuote values each member and strives to create a community that offers support and guidance where it is needed. We are sorry that this is not what you experienced during your time at SelectQuote. We do however want to note that all clients that we reach out to have previously shown interest in our services. Once again, we are sorry to hear about your poor experience. SelectQuote takes your words very seriously and will use them to help us improve moving forward. To voice any further concerns, we highly encourage you to reach out to our HR team.
1.0
Oct 26, 2024
Recommend
CEO approval
Business Outlook

Pros

A lot of free food, cool games & contests

Cons

Mostly hype, don’t deliver on goals met, no loyalty to employees

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SelectQuote Response
1y
Thank you for taking the time to leave a review with us. SelectQuote values your feedback and wants to address your concerns. We are very sorry to hear about your experience. Throughout training, SelectQuote strives to give our candidates realistic expectations of the dynamic and competitive sales environment. We understand that at times this can be challenging, and even overwhelming. Please know, it it our overall goal to to provide a welcoming, inclusive and supportive environment for our members to suceed. Once again, we are sorry to hear about your poor experience. SelectQuote takes your words very seriously and will use them to help us improve moving forward.
Viewing 259 - 261 of 1,900 Reviews

Glassdoor has 2,017 SelectQuote reviews submitted anonymously by SelectQuote employees. Read employee reviews and ratings on Glassdoor to decide if SelectQuote is right for you.