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      Sentry

      Engaged Employer

      Sentry reviews

      3.8

      74% would recommend to a friend

      (676 total reviews)
      avatar

      Pete G. McPartland

      86% approve of CEO

      85% positive business outlook

      Ratings by demographic groups

      Sentry has an employee rating of 3.8 out of 5 stars, based on 676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sentry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Reviews by job title

      676 reviews
      5.0
      May 7, 2021

      Wonderful Company

      Data technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sentry knows that their associates, no matter their position, are all valuable assets to the smooth running of the company. They offer good benefits and a 401k and multiple annual celebrations to maintain the culture.

      Cons

      Working in customer service and on the phones can be stressful simply because of the sheer number of claims they handle daily, and there isn't much room for growth unless you get specific insurance designations.

      avatar
      Sentry Response
      5y
      Thank you for sharing your thoughts with us. It’s great to know you feel valued and are happy with our company culture. We absolutely recognize how important each person is to our overall success. We also want to help everyone fulfill their career goals. Many associates got their start in entry-level claims positions and have since moved into more advanced claims roles or moved into other roles throughout the company. If you’re interested in advancing, I encourage you to use SentryU as a training resource and to also discuss your goals with your manager. Thanks again for your review. Javier Sotelo – Director of Employment and Employee Relations
      5.0
      Apr 24, 2021

      Great job

      Claims first notice
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work family life mix is great and good pto and vacation

      Cons

      The call center atmosphere can be frustrating when trying to have a schedule

      avatar
      Sentry Response
      5y
      Thank you for working with us. I’m happy to hear you enjoyed our competitive benefits and a healthy work/life balance. Associates who work in First Notice of Loss (FNOL) play a very important role in our claims process, not only to us but to the companies and people we help protect. Because we always need to be ready to be notified of a loss, associates who work in FNOL have more variable schedules than others in the company. We understand these schedules can be challenging for some, so we do our best to adjust schedules fairly. I encourage anyone with scheduling challenges to reach out to their managers and discuss their options. Thank you again for your review—I appreciate your thoughts. Michele Dufresne – Chief Claims Officer
      5.0
      Apr 24, 2021

      Love it

      Entry level claims representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Always busy and the company takes care of us

      Cons

      Overwhelming at times and can be stressful

      avatar
      Sentry Response
      5y
      Thanks for taking the time to leave a review. I’m happy you feel supported and enjoy keeping busy. Claim volume tends to vary so I recognize your workload may be challenging at times. If you’re ever feeling overwhelmed, please let your manager know. We work hard to monitor workloads for our claims associates, so we can help ensure everyone has enough support. Thank you again for your feedback. Michele Dufresne – Chief Claims Officer
      Viewing 316 - 318 of 676 Reviews
      Related searches: Sentry jobs | Sentry salaries | Sentry benefits | Sentry interviews
      ReviewsSentry reviews

      Glassdoor has 715 Sentry reviews submitted anonymously by Sentry employees. Read employee reviews and ratings on Glassdoor to decide if Sentry is right for you.