Does Sentry pay their employees well?

According to anonymously submitted Glassdoor reviews, Sentry employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Sentry. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Sentry?

74% of Sentry employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sentry 4.1 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Sentry?

Account Manager (31) , Claims Adjuster (31) , Claims Representative (28) , Customer Service Representative (24) , Software Engineer (24) , Claims Representative II (20) , Software Developer (20) , Business Products Specialist (10) , Associate Software Developer (9) , Analyst (6) , Claims (6) , Sales Representative (6) , Claim Representative I (5) , Sales (5) , Claims Representative I (4)

What are the pros of working at Sentry according to real employee reviews?

"They offer good benefits and a 401k and multiple annual celebrations to maintain the culture." ((in 81 reviews)); "Good Pay but way to many hours" ((in 41 reviews)); "People on the team are great" ((in 38 reviews)); "Good work / life balance" ((in 33 reviews)); "Plenty of hours Great coworkers The company and department celebrated the employees frequently plus had many events" ((in 19 reviews))

What are the cons of working at Sentry according to real employee reviews?

"Poor management and very political." ((in 43 reviews)); "management is completely incompetent and upper management is completely oblivious to this somehow" ((in 16 reviews)); "Training is poor." ((in 14 reviews)); "Heavy work load." ((in 14 reviews)); "Managers have no idea what is going on in your territories." ((in 14 reviews))

What are the top reviewed Sentry locations?

Stevens Point , Madison , Goldsboro , Davenport , Scottsdale , Richmond , Irvine , Middleton , Los Angeles , Salem , New York , El Paso , San Francisco , Atlanta , Chicago , Las Vegas , Keizer , Appleton , Plover , Raleigh , Nashville , Cincinnati , Denver , Oregon City , Elizabeth , New Brunswick , Freeport , Edwardsville , Vienna , Saint Louis

Sentry reviews

3.8

74% would recommend to a friend

(677 total reviews)

Pete G. McPartland

86% approve of CEO

85% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (677 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Sentry has an employee rating of 3.8 out of 5 stars, based on 677 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sentry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

677 reviews

5.0

Aug 30, 2022

Great company

Customer service representative (csr) ii

Recommend

CEO approval

Business Outlook

Pros

Pay ability to move up

Cons

Customer type and poor training

Sentry Response

3y

I appreciate your feedback. I’m glad you enjoyed your time at Sentry. We strive to provide a well-rounded and competitive benefits package, and believe each employee is in charge of their career here. We supply resources, support staff, and continued training to help our employees advance. Thanks again for taking the time to share this review. Elisha Williams – Chief Customer Services Ops Officer

4.0

Aug 11, 2022

Good pay benefits can be stressful

Claim rep 2

Recommend

CEO approval

Business Outlook

Pros

Good benefits Good pay Nice amenities Fun coworkers

Cons

Workload can be much and stressful have to be on top on your desk

Sentry Response

3y

Thank you taking time to share this review. I’m glad you’re getting along well with your team and taking advantage of our amenities and competitive benefits package. I acknowledge that claims loads can fluctuate, which is why we regularly review them to help ensure our representatives have the time and resources they need to manage our customers’ claims while experiencing a positive work/life balance. We pride ourselves on our comprehensive learning programs, and would welcome any feedback you have on improving their effectiveness. I also encourage you to discuss any workload concerns with your manager. Again, I appreciate your feedback. Michele Dufresne – Chief Claims Officer

5.0

Aug 4, 2022

Opportunity for big impact

Senior business analyst

Recommend

CEO approval

Business Outlook

Pros

Tangibly see the impact that your work has on the business

Cons

Difficult to drive major change

Sentry Response

3y

I appreciate you taking time to share this review. Our associates are in the driver’s seat of their careers here. We value everything our associates bring with their experience and skills, and we encourage their input. Thank you again for offering this feedback. Elisha Williams – Chief Customer Service Operations Officer

Viewing 388 - 390 of 677 Reviews

Jobs at Sentry

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Customer Service Supv

Customer Service Supv

Customer Service Supv

Auto Claims Appraiser

Stevens Point, WI

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