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      Sentry

      Engaged Employer

      Sentry reviews

      3.8

      74% would recommend to a friend

      (676 total reviews)
      avatar

      Pete G. McPartland

      86% approve of CEO

      85% positive business outlook

      Ratings by category

      4.1

      Work/Life balance

      4.1

      Compensation and benefits

      3.9

      Culture & values

      3.7

      Diversity & inclusion

      3.7

      Senior management

      3.6

      Career opportunities

      Sentry has an employee rating of 3.8 out of 5 stars, based on 676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sentry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      676 reviews
      1.0
      Jul 31, 2019

      Claims Boot Camp

      Claims representative ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      401K match, the usual benefits, holidays Amazing teams of hard working people Claims experience that is highly valued at better competitors.

      Cons

      Local Management doesn't know how to manage workload. Micromanaged down to the second with your availability Phone reports are scrutinized so bathroom breaks and health issues are actually eligible for disciplinary action unless you disclose your reasons. Endless redundancy in workload, systems, and for each level of management review for authority or coverage decisions. Stop shoving all the work down to the line, and work to remove the busywork from the adjusters! Promotions are only eligible for those that play well in office politics. Favoritism rules this office. And if one manager dislikes you, go ahead and rewrite your resume! You are on the way out!

      avatar
      Sentry Response
      6y
      It’s great to hear you enjoyed the people you worked with and the benefits we offered while you worked at Sentry. I’m sorry some of your other experiences weren’t as positive. Please know we recognize the workload in claims tends to be challenging to predict so we’re consistently striving to provide balance to all our associates. We also take your comments about process and management seriously and plan to look further into that information. Thank you for sharing your feedback with us. Michele Dufresne – Chief Claims Officer
      5.0
      Jul 1, 2019

      Great organization to work for

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sentry is a great organization to work for. Great culture.

      Cons

      It is hard to think of any.

      avatar
      Sentry Response
      6y
      Thank you for taking the time to leave a positive review. It’s great to hear you’re enjoying your position at Sentry. Please don’t hesitate to let your manager know if you ever have any additional feedback. Javier Sotelo – Director of Employment and Employee Relations
      5.0
      Jun 9, 2019

      Stable with many opportunities for career growth.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay, 401K match, vacation, nice campus. Great gourmet coffee shop with fair prices. HR group takes associate concerns seriously and tries to give managers what they need to be effective leaders. IT organization is large enough to offer both horizontal and vertical movement. Many leading technologies being utilized or actively pursued.

      Cons

      Not many cons but workload can be exhausting. Middle mgmt seems jumpy about appearance to upper mgmt, even though upper mgmt always seems very open. Focus on timelines over quality, and related stress. Limited support for off site training/conferences. Limited laptop offerings and can't bring your own. Personal WiFi offering is unsecured/open. Cafeteria has limited hours and is expensive, especially high-caffeine cold beverages which are way overpriced.

      avatar
      Sentry Response
      7y
      Thank you for taking the time to share your thoughts with us. I’m happy you’re enjoying your time at Sentry and hope you’ll continue to enjoy the benefits we have to offer. I encourage you to share your feedback with your manager, if you haven’t already. We want to keep an open line of communication between associates, management, and executives to ensure associate feedback is heard at all levels. And as we continue to focus on associate development, please bring up external training opportunities you’re interested in with your manager, while also keeping SentryU offerings in mind. Thank you again for your feedback. Javier Sotelo – Director of Employment and Employee Relations
      Viewing 400 - 402 of 676 Reviews
      Related searches: Sentry jobs | Sentry salaries | Sentry benefits | Sentry interviews
      ReviewsSentry reviews

      Glassdoor has 715 Sentry reviews submitted anonymously by Sentry employees. Read employee reviews and ratings on Glassdoor to decide if Sentry is right for you.