Sentry reviews

I appreciate you taking the time to share your feedback with us. I understand claims loads can vary greatly, which is why we consistently monitor staffing levels to help ensure we have enough support on the team. This has been more of a challenge due to the volatile claim volumes as COVID-19 protocols across the country remain fluid. We’re actively recruiting additional claim representatives to help stabilize our workloads. I encourage you to consistently share your workload status with your manager, as well as any other feedback about how we can help set you up for success. Michele Dufresne – Chief Claims Officer

Thanks for sharing your feedback with us. I’m happy you’re enjoying your benefits. However, we also want to better understand your comment about the work atmosphere at Sentry. We’re always interested in understanding the atmosphere of overall workload, team dynamics, our current work-from-home environment, or other items that may be on your mind. I encourage to share your feedback with your manager so we can help address any concerns you may have. Jim Frank – Chief Information Officer