Does Sentry pay their employees well?

According to anonymously submitted Glassdoor reviews, Sentry employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Sentry. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Sentry?

74% of Sentry employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sentry 4.1 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Sentry?

Account Manager (31) , Claims Adjuster (31) , Claims Representative (28) , Customer Service Representative (24) , Software Engineer (24) , Claims Representative II (20) , Software Developer (20) , Business Products Specialist (10) , Associate Software Developer (9) , Analyst (6) , Claims (6) , Sales Representative (6) , Claim Representative I (5) , Sales (5) , Claims Representative I (4)

What are the pros of working at Sentry according to real employee reviews?

"They offer good benefits and a 401k and multiple annual celebrations to maintain the culture." ((in 81 reviews)); "Good Pay but way to many hours" ((in 44 reviews)); "People on the team are great" ((in 32 reviews)); "Good work / life balance" ((in 28 reviews)); "401k match 6%." ((in 20 reviews))

What are the cons of working at Sentry according to real employee reviews?

"Poor management and very political." ((in 41 reviews)); "Training is poor." ((in 17 reviews)); "management is completely incompetent and upper management is completely oblivious to this somehow" ((in 16 reviews)); "Management won't question/challenge another manager, very fearful of "sticking their neck out"." ((in 13 reviews)); "High work load having people work 50 hrs/ week." ((in 9 reviews))

What are the top reviewed Sentry locations?

Stevens Point , Madison , Goldsboro , Davenport , Scottsdale , Richmond , Irvine , Middleton , Los Angeles , Salem , New York , El Paso , San Francisco , Atlanta , Chicago , Las Vegas , Keizer , Appleton , Plover , Raleigh , Nashville , Cincinnati , Denver , Oregon City , Elizabeth , New Brunswick , Freeport , Edwardsville , Vienna , Saint Louis

Sentry reviews

3.8

74% would recommend to a friend

(677 total reviews)

Pete G. McPartland

86% approve of CEO

85% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Veteran status

Sentry has an employee rating of 3.8 out of 5 stars, based on 677 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sentry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

677 reviews

5.0

Apr 24, 2021

Great job

Claims first notice

Recommend

CEO approval

Business Outlook

Pros

Work family life mix is great and good pto and vacation

Cons

The call center atmosphere can be frustrating when trying to have a schedule

Sentry Response

5y

Thank you for working with us. I’m happy to hear you enjoyed our competitive benefits and a healthy work/life balance. Associates who work in First Notice of Loss (FNOL) play a very important role in our claims process, not only to us but to the companies and people we help protect. Because we always need to be ready to be notified of a loss, associates who work in FNOL have more variable schedules than others in the company. We understand these schedules can be challenging for some, so we do our best to adjust schedules fairly. I encourage anyone with scheduling challenges to reach out to their managers and discuss their options. Thank you again for your review—I appreciate your thoughts. Michele Dufresne – Chief Claims Officer

5.0

Apr 24, 2021

Love it

Entry level claims representative

Recommend

CEO approval

Business Outlook

Pros

Always busy and the company takes care of us

Cons

Overwhelming at times and can be stressful

Sentry Response

5y

Thanks for taking the time to leave a review. I’m happy you feel supported and enjoy keeping busy. Claim volume tends to vary so I recognize your workload may be challenging at times. If you’re ever feeling overwhelmed, please let your manager know. We work hard to monitor workloads for our claims associates, so we can help ensure everyone has enough support. Thank you again for your feedback. Michele Dufresne – Chief Claims Officer

3.0

Apr 22, 2021

Pros and cons

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Good 401k, pto is ok, nice colleagues

Cons

Pay is low for the position

Sentry Response

5y

I’m glad you feel positively about the benefits we provide and the team you work with. Each year we review our compensation structure to ensure our base pay and incentives are aligned with market trends. We base associate pay and incentive bonuses within that on a combination of personal performance and company success. I encourage you to work with your manager to create goals that align with how you’d like to advance in your career. Thank you for sharing your feedback with us. Javier Sotelo – Director of Employment and Employee Relations

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