Does Sentry pay their employees well?

According to anonymously submitted Glassdoor reviews, Sentry employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Sentry. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Sentry?

74% of Sentry employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sentry 4.1 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Sentry?

Account Manager (31) , Claims Adjuster (31) , Claims Representative (28) , Customer Service Representative (24) , Software Engineer (24) , Claims Representative II (20) , Software Developer (20) , Business Products Specialist (10) , Associate Software Developer (9) , Analyst (6) , Claims (6) , Sales Representative (6) , Claim Representative I (5) , Sales (5) , Claims Representative I (4)

What are the pros of working at Sentry according to real employee reviews?

"They offer good benefits and a 401k and multiple annual celebrations to maintain the culture." ((in 81 reviews)); "Good Pay but way to many hours" ((in 44 reviews)); "People on the team are great" ((in 32 reviews)); "Good work / life balance" ((in 28 reviews)); "401k match 6%." ((in 20 reviews))

What are the cons of working at Sentry according to real employee reviews?

"Poor management and very political." ((in 41 reviews)); "Training is poor." ((in 17 reviews)); "management is completely incompetent and upper management is completely oblivious to this somehow" ((in 16 reviews)); "Management won't question/challenge another manager, very fearful of "sticking their neck out"." ((in 13 reviews)); "High work load having people work 50 hrs/ week." ((in 9 reviews))

What are the top reviewed Sentry locations?

Stevens Point , Madison , Goldsboro , Davenport , Scottsdale , Richmond , Irvine , Middleton , Los Angeles , Salem , New York , El Paso , San Francisco , Atlanta , Chicago , Las Vegas , Keizer , Appleton , Plover , Raleigh , Nashville , Cincinnati , Denver , Oregon City , Elizabeth , New Brunswick , Freeport , Edwardsville , Vienna , Saint Louis

Sentry reviews

3.8

74% would recommend to a friend

(677 total reviews)

Pete G. McPartland

86% approve of CEO

85% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (677 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Sentry has an employee rating of 3.8 out of 5 stars, based on 677 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sentry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

677 reviews

2.0

Mar 29, 2021

WorkLife Balance Non-existent

Bodily injury claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Decent Benefits Health and Disability Insurance 8% Match on 401k

Cons

Workload Excessive Expected to work weekends Lack of Training

Sentry Response

5y

While it’s great to know you were happy with the benefits we provide our associates, I’m sorry to hear about the challenges you experienced. I recognize claims workloads vary frequently, so we continually monitor staffing levels to ensure we have the support our customers need. It’s our goal to maintain reasonable workloads to allow our associates to have an appropriate work-life balance. We have a robust training program and offer a variety of position-specific and personal development learning through Sentry University. I’ll pass along your feedback about the disappointment you experienced with your training. Thank you for your review. Michele Dufresne – Chief Claims Officer

5.0

Mar 27, 2021

Great place to work

Senior claims appraiser

Recommend

CEO approval

Business Outlook

Pros

Good pay, work from home

Cons

Working from home can be a challenge

Sentry Response

5y

Thanks for sharing your positive review. I’m glad you’re happy at Sentry. I recognize while some people enjoy working from home, it does present unique challenges. We’ve learned a lot about work-from-home culture—and adapted ours—since many associates have been temporarily working from home in response to the pandemic. Whether you’re only working from home temporarily or you’re permanently remote, we’re confident our support for remote associates will only continue to improve. Michele Dufresne – Chief Claims Officer

3.0

Mar 23, 2021

Review

Product analyst

Recommend

CEO approval

Business Outlook

Pros

Work life balance is nice

Cons

Upward mobility is lacking, pay is pretty low

Sentry Response

5y

It’s great to hear you enjoyed work/life balance during your time at Sentry. We strive to help all our associates reach their goals, including when they’re looking for opportunities to advance. Typically we encourage associates to speak with their managers about their goals during quarterly conversations. In regards to pay, we base our salary grades on market medians for any given position and location so we can offer competitive salaries as part of our benefits packages. Thank you for sharing your feedback. Javier Sotelo – Director of Employment and Employee Relations

Viewing 457 - 459 of 677 Reviews

Jobs at Sentry

Claims Representative Entry Level-Fast Track

Claims Representative Entry Level-Fast Track

Claims Representative Entry Level-Fast Track

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Customer Service Supervisor

Customer Service Supervisor

Sentry

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WorkLife Balance Non-existent

Great place to work

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