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      Sentry

      Engaged Employer

      Sentry reviews

      3.8

      74% would recommend to a friend

      (676 total reviews)
      avatar

      Pete G. McPartland

      86% approve of CEO

      85% positive business outlook

      Ratings by category

      4.1

      Work/Life balance

      4.1

      Compensation and benefits

      3.9

      Culture & values

      3.7

      Diversity & inclusion

      3.7

      Senior management

      3.6

      Career opportunities

      Sentry has an employee rating of 3.8 out of 5 stars, based on 676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sentry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      676 reviews
      2.0
      Oct 9, 2017

      Rapid Review

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Management is great about work life balance.

      Cons

      Over worked, under staffed and underappreciated

      avatar
      Sentry Response
      8y
      Thank you for leaving a review for us. Family and time away from work is important to us, so it’s great to know you feel you have work-life balance. I’m sorry to hear you feel overworked and underappreciated. We’re regularly working on process improvements and monitoring staffing levels to help with workload challenges. We also try to recognize associates for their hard work and dedication. If you’d like to discuss further, I invite you to reach out to either your human resources contact or myself. We’re happy to talk with you. Javier Sotelo – Director HR
      2.0
      Oct 8, 2017

      Good Perks, but demanding - Remote employees

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sentry has some good perks, and they've recently put a lot of money into rebranding and providing more services at the home office in WI. Which they need because that building was stuck in the 70s. Average health and life benefits. 401k match 6%. Remote employees get company car, and some expenses paid for

      Cons

      - Remote employees like Sales Account Managers and Safety Consultants don't get to take advantage of the resources at the home office in WI. -Lots of travel required for remote positions for sales, and even more for safety. You get a company car, and they use that as a selling point for the position. But you're always driving, and that takes away from customer service and reports. -You get old equipment like old dell laptops running windows 7. And old Oracle interfaces. These are slowly getting updated, but its hard to be efficient from a home office with that equipment. -The home office will push out new procedures or requirements and not tell the remote employees. Then remote employees get in trouble for not doing them, or doing them wrong. -Very poor work life balance for remote employees. And they try to tell you that you cant get a job that pays this good, and lets you work from home. -Limited job growth unless you want to take a job in the home office. But you're either on the road, or stressing over your reports, and always bringing work home. There are other similar jobs that have better balance

      avatar
      Sentry Response
      8y
      We appreciate your feedback. We’re consistently working to remain a competitive employer, so I’m happy to hear you enjoyed the benefits we offer our associates. I’m sorry about the challenges you encountered while working remotely. While we understand there are some resources we can’t offer our remote associates, we do our best to offer other incentives and resources, like a company vehicle, for example. Training and professional development are very important to us and we’re currently working to improve our training processes and offerings. Thank you again for your comments. Javier Sotelo – Director HR
      4.0
      Oct 4, 2017

      Overall satisfied

      Claim representative i
      Recommend
      CEO approval
      Business Outlook

      Pros

      A lot of experienced and senior adjusters, friendly and welcoming environment, a lot of support from management to asure that you are within guidelines and you learn a lot of laws in different states

      Cons

      Very fast pace and you have to be the type of individual that can treat every customer with respect regardless the scenario

      avatar
      Sentry Response
      8y
      Thank you for your feedback and for recognizing our efforts to provide a friendly and welcoming work environment. Our Claims leadership is committed to providing associates with a workplace that promotes learning and professional development. The claims representative position can be challenging, but very rewarding, as it’s the role our customers rely on to address their personal needs when there is a loss. Thanks for sharing your comments. We’re always striving to improve, so we sincerely appreciate your feedback. Michele Dufresne – VP Chief Claims Officer
      Viewing 460 - 462 of 676 Reviews
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      Glassdoor has 715 Sentry reviews submitted anonymously by Sentry employees. Read employee reviews and ratings on Glassdoor to decide if Sentry is right for you.