Does Sentry pay their employees well?

According to anonymously submitted Glassdoor reviews, Sentry employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Sentry. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Sentry?

74% of Sentry employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sentry 4.1 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Sentry?

Account Manager (31) , Claims Adjuster (31) , Claims Representative (28) , Customer Service Representative (24) , Software Engineer (24) , Claims Representative II (20) , Software Developer (20) , Business Products Specialist (10) , Associate Software Developer (9) , Analyst (6) , Claims (6) , Sales Representative (6) , Claim Representative I (5) , Sales (5) , Claims Representative I (4)

What are the pros of working at Sentry according to real employee reviews?

"And good benefits" ((in 77 reviews)); "Good Pay but way to many hours" ((in 42 reviews)); "Good work / life balance" ((in 33 reviews)); "People on the team are great" ((in 32 reviews)); "Culture is good and people seem to focus on oe common goal." ((in 27 reviews))

What are the cons of working at Sentry according to real employee reviews?

"Poor management and very political." ((in 44 reviews)); "management is completely incompetent and upper management is completely oblivious to this somehow" ((in 16 reviews)); "Training is poor." ((in 14 reviews)); "Management won't question/challenge another manager, very fearful of "sticking their neck out"." ((in 14 reviews)); "Heavy work load." ((in 13 reviews))

What are the top reviewed Sentry locations?

Stevens Point , Madison , Goldsboro , Davenport , Scottsdale , Richmond , Irvine , Middleton , Los Angeles , Salem , New York , El Paso , San Francisco , Atlanta , Chicago , Las Vegas , Keizer , Appleton , Plover , Raleigh , Nashville , Cincinnati , Denver , Oregon City , Elizabeth , New Brunswick , Freeport , Edwardsville , Vienna , Saint Louis

Sentry reviews

3.8

74% would recommend to a friend

(676 total reviews)

Pete G. McPartland

86% approve of CEO

85% positive business outlook

Ratings by category

4.1

Work/Life balance

4.1

Compensation and benefits

3.9

Culture & values

3.7

Diversity & inclusion

3.7

Senior management

3.6

Career opportunities

Sentry has an employee rating of 3.8 out of 5 stars, based on 676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sentry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

676 reviews

1.0

Oct 25, 2016

Horrible, Run from this company!!

Claims representative ii

Recommend

CEO approval

Business Outlook

Pros

The coworkers were wonderful, and the benefits were okay. They may offer a settlement in return for a release when you leave the company.

Cons

This company has been short staffed since they purchased Viking Insurance, years ago. Micromanagement is everywhere. How many phone calls are made out and answered are documented each day. There are reports on everything, and emails sent daily on how terrible a job everyone is doing. Most people work at least 50, if not 60 hours a week. It is impossible to get the job done in 40 hours. Supervisors are constantly in files requiring more work to be done. Turnover is rampant, with over 25% off people having leftover this year! Management has little sympathy and the claims just keep coming in. Human resources is unprofessional and is not to be trusted.

Sentry Response

9y

Thank you for taking the time to provide your feedback. We’re happy you enjoyed your coworkers; we know our associates are our most valuable assets and agree they are wonderful! We’re sorry to hear that you experienced difficulties with the workload and expectations. Sentry is actively recruiting for different Claim positions in many of our locations. In addition, we are utilizing available tools and resources to better understand and address improvement opportunities concerning staffing and expectations. Thanks again for your comments. Mark Trautschold SVP- Chief Claims Officer

2.0

Oct 25, 2016

Not enough staffing

Claims representative ii

Recommend

CEO approval

Business Outlook

Pros

The people there were the best part. When I left, that is what I missed most.

Cons

This position was tough because to company refused to hire enough claims personal. It was also tough because the company was in Wisconsin and the culture did not mesh well.

Sentry Response

9y

Thank you for taking the time to provide your feedback. We’re happy to hear you enjoyed your coworkers and sorry to hear you felt the culture wasn’t a good fit for you. We’re committed to a positive and productive work environment for all of our associates while maintaining an emphasis on quality service to our customers. Plans to evaluate staffing, workloads, and claims systems are actively underway to better understand and address improvement opportunities. Thanks again for your comments. Mark Trautschold SVP- Chief Claims Officer

3.0

Oct 24, 2016

Review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free gym albeit small, fun co-workers

Cons

Low pay, bad health insurance

Sentry Response

9y

Thank you for sharing your feedback. We’re pleased to hear you enjoy your co-workers because we put a high priority on attracting, hiring, and retaining great people. Many of our associates also value the onsite gym and we’re proud to be able to offer this resource. We continue to work to keep our compensation levels and benefits package competitive. Thanks again for your comments. Javier Sotelo – Director HR

Viewing 487 - 489 of 676 Reviews

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Horrible, Run from this company!!

Not enough staffing

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