Does Sentry pay their employees well?

According to anonymously submitted Glassdoor reviews, Sentry employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Sentry. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Sentry?

74% of Sentry employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sentry 4.1 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Sentry?

Account Manager (31) , Claims Adjuster (31) , Claims Representative (28) , Customer Service Representative (24) , Software Engineer (24) , Claims Representative II (20) , Software Developer (20) , Business Products Specialist (10) , Associate Software Developer (9) , Analyst (6) , Claims (6) , Sales Representative (6) , Claim Representative I (5) , Sales (5) , Claims Representative I (4)

What are the pros of working at Sentry according to real employee reviews?

"And good benefits" ((in 77 reviews)); "Good Pay but way to many hours" ((in 42 reviews)); "Good work / life balance" ((in 33 reviews)); "People on the team are great" ((in 32 reviews)); "Culture is good and people seem to focus on oe common goal." ((in 27 reviews))

What are the cons of working at Sentry according to real employee reviews?

"Poor management and very political." ((in 44 reviews)); "management is completely incompetent and upper management is completely oblivious to this somehow" ((in 16 reviews)); "Training is poor." ((in 14 reviews)); "Management won't question/challenge another manager, very fearful of "sticking their neck out"." ((in 14 reviews)); "Heavy work load." ((in 13 reviews))

What are the top reviewed Sentry locations?

Stevens Point , Madison , Goldsboro , Davenport , Scottsdale , Richmond , Irvine , Middleton , Los Angeles , Salem , New York , El Paso , San Francisco , Atlanta , Chicago , Las Vegas , Keizer , Appleton , Plover , Raleigh , Nashville , Cincinnati , Denver , Oregon City , Elizabeth , New Brunswick , Freeport , Edwardsville , Vienna , Saint Louis

Sentry reviews

3.8

74% would recommend to a friend

(676 total reviews)

Pete G. McPartland

86% approve of CEO

85% positive business outlook

Ratings by category

4.1

Work/Life balance

4.1

Compensation and benefits

3.9

Culture & values

3.7

Diversity & inclusion

3.7

Senior management

3.6

Career opportunities

Sentry has an employee rating of 3.8 out of 5 stars, based on 676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sentry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

676 reviews

1.0

Aug 18, 2016

Would not recommend

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Can't think of any right now

Cons

Sentry has tried to stay current on things employees want, but in the end, a new cafeteria or workspace isn't worth it without some good old fashioned respect. Teams are not consulted on whether deadlines are attainable, yet judged and suffer consequences when not met. Depending on the dept you work in, management is out of touch and there's a lot of favoritism.

Sentry Response

9y

Thank you for your feedback. We are disappointed to hear that you feel your experience with Sentry has not been a positive one. We encourage you to speak with your manager to express your concerns and volunteer any possible solutions you feel are being missed. We pride ourselves in listening to our associates and making improvements that have a positive impact. Our associate feedback survey is also a great way to express your thoughts for improvements—we value your input and look forward hearing from you. Thanks again for your comments. Javier Sotelo – Director HR

5.0

Aug 13, 2016

Sentry

Claims representative

Recommend

CEO approval

Business Outlook

Pros

Sentry is a great place to work.

Cons

The workload is challenging at times.

Sentry Response

9y

Thank you for taking the time to provide your feedback. We’re happy to hear that you recommend Sentry as a great place to work. We’re sorry to hear the workload can be challenging at times and sincerely appreciate the service you provide to our policyholders in their time of need. We are continually evaluating staffing needs to ensure that we are meeting our policyholders’ and associate’s needs. Thanks again for your comments. Mark Trautschold SVP- Chief Claims Officer

5.0

Aug 8, 2016

Constant workload tools to succeed

Auto claims adjuster i

Recommend

CEO approval

Business Outlook

Pros

Very helpful management. Great team environment. Very flexible in work schedule as long as you stay successful in your claims handling and closing.

Cons

Heavy workload that never slows down. You need to be prepared to work constantly to stay on top of your pending. Must not be afraid to work hard.

Sentry Response

9y

Thank you taking the time to provide your feedback. We’re happy to hear your experience with Sentry was positive and that you enjoyed the benefit of a flexible work schedule. At Sentry, we’re committed to a culture that promotes collaboration, as well as a supportive management team, and we’re pleased that you experienced both. We sincerely appreciate your hard work and service to our policyholders in their time of need. Thanks again for your comments. Mark Trautschold SVP- Chief Claims Officer

Viewing 496 - 498 of 676 Reviews

Jobs at Sentry

SIU Field Investigator

Claims Representative Entry Level

SIU Field Investigator

SIU Field Investigator

Claims Technician - Salvage

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