Sentry reviews

3.8

74% would recommend to a friend

(676 total reviews)
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Pete G. McPartland

86% approve of CEO

85% positive business outlook

Sentry has an employee rating of 3.8 out of 5 stars, based on 676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sentry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

676 reviews
4.0
Dec 18, 2015
Recommend
CEO approval
Business Outlook

Pros

great pay and benefits and co-workers worked well together and helped each other out when needed.

Cons

some managers micro-managed their teams which caused morale to be poor most of the time

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Sentry Response
10y
Thank you for taking the time to provide your feedback. We continually strive for competitive compensation and benefits and are pleased that you found both appropriate for the market. Also, we’re happy to hear you enjoyed your coworkers. We’re sorry to hear that some team members felt micromanaged. The implementation of our associate feedback survey is helping us pinpoint areas to focus on at all levels of the organization to better understand and meet our associates’ needs. Thanks again for providing your comments! Mark Trautschold SVP- Chief Claims Officer
3.0
Dec 8, 2015

Claims Tech Job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun office environment and great pay

Cons

Dealing with customers gets old fast. There is very little flexibility in terms of days off and work hours

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Sentry Response
10y
Thank you for taking the time to provide feedback. Two important aspects of job satisfaction are a pleasant office environment and appropriate compensation, so we’re pleased to hear that you feel we’re hitting the mark! As a Claims professional, you’re providing valuable service at a difficult time in a customer’s life and although it may be challenging at times, knowing you’re helping someone who has suffered a loss is always rewarding. Thank you for making a positive difference in our customers’ lives! We encourage you to speak with management regarding your schedule to determine what options are available within your team. Thank you again for providing your valuable comments. Mark Trautschold SVP- Chief Claims Officer
1.0
Nov 22, 2015
Recommend
CEO approval
Business Outlook

Pros

Great 401k plan and pay is good for the industry

Cons

This company overworks its managers. Corporate management does not appear to care about the quality or quantity of work. Managers are required to do tasks that do not contribute any benefit to the resolution of claims.

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Sentry Response
10y
Thank you for taking the time to provide feedback. We continually strive for competitive compensation and are pleased that you found the pay and benefits appropriate for the market. We’re sorry to hear that you feel that your workload was not manageable. The implementation of our associate feedback survey is helping us pinpoint areas to focus on at all levels of the organization to better understand and meet our associates’ needs. Thanks again for providing your comments. Mark Trautschold SVP- Chief Claims Officer
Viewing 526 - 528 of 676 Reviews

Glassdoor has 715 Sentry reviews submitted anonymously by Sentry employees. Read employee reviews and ratings on Glassdoor to decide if Sentry is right for you.