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      Sentry

      Engaged Employer

      Sentry reviews

      3.8

      74% would recommend to a friend

      (676 total reviews)
      avatar

      Pete G. McPartland

      86% approve of CEO

      85% positive business outlook

      Ratings by category

      4.1

      Work/Life balance

      4.1

      Compensation and benefits

      3.9

      Culture & values

      3.7

      Diversity & inclusion

      3.7

      Senior management

      3.6

      Career opportunities

      Sentry has an employee rating of 3.8 out of 5 stars, based on 676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sentry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      676 reviews
      2.0
      Nov 14, 2015

      Workload, workload, workload.

      Claims
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good 401K match. Compensation is pretty good compared to market. Your coworkers are great. In some areas, there is more autonomy than other insurance companies to get the job done.

      Cons

      Training is pretty much non-existent. Workload is unmanageable. More emphasis is placed on complying with company programs/tools than with getting the right result on a claim. Company is moving towards micromanagement.

      avatar
      Sentry Response
      10y
      Thank you for taking the time to provide feedback. We continually strive for competitive compensation and are pleased that you found the pay and benefits appropriate for the market and that your coworkers were great to work with. We’re sorry to hear that you feel sufficient training wasn’t provided and that your workload wasn’t manageable. The implementation of our associate feedback survey and staffing models will help us pinpoint areas to focus on, such as these, to better understand and meet our associates’ needs. Thanks again for providing your comments. Mark Trautschold SVP- Chief Claims Officer
      3.0
      Nov 4, 2015

      Claims

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay was decent for this region

      Cons

      Management keeps changing Seems unclear of the direction the company wants to grow in

      avatar
      Sentry Response
      10y
      Thank you for taking the time to provide feedback. We continually strive for competitive compensation and are pleased to hear that you found the pay appropriate for your region. We’re sorry to hear the reasons for management and other changes were not made clear to you. Sentry is poised to grow in specific regions and niches based on significant and thoughtful research. Claims plays an integral part of the growth and sometimes changes are necessary to support our organization’s strategic initiatives. Please know all changes are carefully considered with the impact to the associates in the forefront. Thank you again for sharing your experience. We sincerely appreciate your feedback. Mark Trautschold SVP- Chief Claims Officer
      3.0
      Nov 1, 2015

      It is a job.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible with PTO and scheduling. If you have an obligation outside of work, there is a good chance you can make it work with your work schedule. Plus, the company trains you, so if you are new to claims, you wont be entirely in the dark.

      Cons

      This job is a lot of work. You will regret taking time off if not planned accordingly. You will be on the phone much of your time, and people are not always honest with you, which can be frustrating.

      avatar
      Sentry Response
      10y
      Thank you for taking the time to provide us with this feedback. We’re pleased to hear that you’re happy working here at Sentry and with your Claims peers and management. You’re providing a valuable service to our policyholders and others who come to rely upon insurance during difficult times in their lives. They look to their Claims professional for advice and care to help resolve often unfortunate situations. Yes, a career in Claims is a lot of work, but as you correctly point out, careful planning on how to schedule your day and time off really can control the workload. We encourage you to reach out to your peers and your management during times of particular stress as they can help balance the load. Thank you again and best of luck for continued success in Claims with Sentry. Mark Trautschold SVP- Chief Claims Officer
      Viewing 529 - 531 of 676 Reviews
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      ReviewsSentry reviews

      Glassdoor has 715 Sentry reviews submitted anonymously by Sentry employees. Read employee reviews and ratings on Glassdoor to decide if Sentry is right for you.