Sentry reviews

3.8

74% would recommend to a friend

(676 total reviews)
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Pete G. McPartland

86% approve of CEO

85% positive business outlook

Sentry has an employee rating of 3.8 out of 5 stars, based on 676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sentry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

676 reviews
5.0
Apr 10, 2019

Sentry

Recommend
CEO approval
Business Outlook

Pros

It is a good company

Cons

None it is a good company

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Sentry Response
7y
Thank you for leaving us a positive review. I’m pleased to know you’re enjoying your time at Sentry. Javier Sotelo – Director of Employment and Employee Relations
5.0
Apr 1, 2019
Recommend
CEO approval
Business Outlook

Pros

Amazing 401K match, great PTO policy, good bonus program, excellent employee perks such as cafeteria, exercise facilities, pool, golf course, etc.

Cons

Health insurance is a little on the expensive side.

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Sentry Response
7y
I’m so pleased to see your positive review. It’s great to hear from associates who are enjoying not only their position, but Sentry as a whole. We’re continually looking for ways to improve the benefits we offer our associates, including regularly evaluating health insurance options. Thank you for sharing your feedback. Sean Nimm – Chief Analytics Officer
4.0
Mar 28, 2019
Recommend
CEO approval
Business Outlook

Pros

They offer decent pay for part-time work. Very appealing for students.

Cons

Very repetitive and you're expected to be an emotional punching bag for all customers. They can say anything they want and you're expected to have no feelings while people cuss you out back to back all day. No one is happy to be in a car accident so the calls are all pretty draining.

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Sentry Response
7y
Thank you for sharing your comments. We value education at Sentry, so I’m happy to hear you’re enjoying part-time work hours as a student. In the insurance industry, we’re dealing with customers when they’re experiencing challenging times, so we understand and appreciate the hard work our associates put in to provide excellent customer service. I encourage you to reach out to your manager about available resources to help you manage some of those more difficult customer experiences. Thank you again for your feedback. Michele Dufresne – Chief Claims Officer
Viewing 526 - 528 of 676 Reviews

Glassdoor has 715 Sentry reviews submitted anonymously by Sentry employees. Read employee reviews and ratings on Glassdoor to decide if Sentry is right for you.