Does Sentry pay their employees well?

According to anonymously submitted Glassdoor reviews, Sentry employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Sentry. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Sentry?

74% of Sentry employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sentry 4.1 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Sentry?

Account Manager (31) , Claims Adjuster (31) , Claims Representative (28) , Customer Service Representative (24) , Software Engineer (24) , Claims Representative II (20) , Software Developer (20) , Business Products Specialist (10) , Associate Software Developer (9) , Analyst (6) , Claims (6) , Sales Representative (6) , Claim Representative I (5) , Sales (5) , Claims Representative I (4)

What are the pros of working at Sentry according to real employee reviews?

"And good benefits" ((in 81 reviews)); "Good Pay but way to many hours" ((in 44 reviews)); "People on the team are great" ((in 38 reviews)); "Good work / life balance" ((in 28 reviews)); "Culture is good and people seem to focus on oe common goal." ((in 24 reviews))

What are the cons of working at Sentry according to real employee reviews?

"Poor management and very political." ((in 44 reviews)); "management is completely incompetent and upper management is completely oblivious to this somehow" ((in 15 reviews)); "Management won't question/challenge another manager, very fearful of "sticking their neck out"." ((in 14 reviews)); "Training is poor." ((in 13 reviews)); "High work load having people work 50 hrs/ week." ((in 13 reviews))

What are the top reviewed Sentry locations?

Stevens Point , Madison , Goldsboro , Davenport , Scottsdale , Richmond , Irvine , Middleton , Los Angeles , Salem , New York , El Paso , San Francisco , Atlanta , Chicago , Las Vegas , Keizer , Appleton , Plover , Raleigh , Nashville , Cincinnati , Denver , Oregon City , Elizabeth , New Brunswick , Freeport , Edwardsville , Vienna , Saint Louis

Sentry reviews

3.8

74% would recommend to a friend

(676 total reviews)

Pete G. McPartland

86% approve of CEO

85% positive business outlook

Ratings by category

4.1

Work/Life balance

4.1

Compensation and benefits

3.9

Culture & values

3.7

Diversity & inclusion

3.7

Senior management

3.6

Career opportunities

Sentry has an employee rating of 3.8 out of 5 stars, based on 676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sentry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

676 reviews

5.0

Feb 3, 2016

Claim Representative

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great place to work. Not just a job but a career. Would highly recommend to anyone currently living in the area or moving to the area.

Cons

No cons. Sentry is a company that values their employees. They work with you to further your career and provide direction when needed.

Sentry Response

10y

Thank you for taking the time to provide your feedback—we’re pleased that you feel we’re hitting the mark! We greatly value our associates and strive to help everyone reach their professional goals through development and career opportunities. As a Claims professional, you’re providing a valuable service at a difficult time in our customers’ lives, and although it may be challenging at times, knowing you’re helping someone who has suffered a loss is always rewarding. Thank you for making a positive difference in our customers’ lives, and thank you again for providing your valuable comments. Mark Trautschold SVP- Chief Claims Officer

4.0

Dec 18, 2015

Great Pay & benefits

Claims representative ii

Recommend

CEO approval

Business Outlook

Pros

great pay and benefits and co-workers worked well together and helped each other out when needed.

Cons

some managers micro-managed their teams which caused morale to be poor most of the time

Sentry Response

10y

Thank you for taking the time to provide your feedback. We continually strive for competitive compensation and benefits and are pleased that you found both appropriate for the market. Also, we’re happy to hear you enjoyed your coworkers. We’re sorry to hear that some team members felt micromanaged. The implementation of our associate feedback survey is helping us pinpoint areas to focus on at all levels of the organization to better understand and meet our associates’ needs. Thanks again for providing your comments! Mark Trautschold SVP- Chief Claims Officer

3.0

Nov 1, 2015

It is a job.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible with PTO and scheduling. If you have an obligation outside of work, there is a good chance you can make it work with your work schedule. Plus, the company trains you, so if you are new to claims, you wont be entirely in the dark.

Cons

This job is a lot of work. You will regret taking time off if not planned accordingly. You will be on the phone much of your time, and people are not always honest with you, which can be frustrating.

Sentry Response

10y

Thank you for taking the time to provide us with this feedback. We’re pleased to hear that you’re happy working here at Sentry and with your Claims peers and management. You’re providing a valuable service to our policyholders and others who come to rely upon insurance during difficult times in their lives. They look to their Claims professional for advice and care to help resolve often unfortunate situations. Yes, a career in Claims is a lot of work, but as you correctly point out, careful planning on how to schedule your day and time off really can control the workload. We encourage you to reach out to your peers and your management during times of particular stress as they can help balance the load. Thank you again and best of luck for continued success in Claims with Sentry. Mark Trautschold SVP- Chief Claims Officer

Viewing 589 - 591 of 676 Reviews

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