Sentry reviews

3.8

74% would recommend to a friend

(676 total reviews)
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Pete G. McPartland

86% approve of CEO

85% positive business outlook

Sentry has an employee rating of 3.8 out of 5 stars, based on 676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sentry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

676 reviews
3.0
Dec 22, 2021
Recommend
CEO approval
Business Outlook

Pros

Coworkers are amazing to work with. Management and team sizes were very comfortable to work with. Nice work-life balance when off the clock and expectations on deadlines.

Cons

Poor software engineer pay compared to the overall market. Poor opportunities to explore other areas of IT in the company. The work you do is very siloed and you manage a couple items with very little chance to explore new technologies or have a change in what you work on.

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Sentry Response
4y
It’s great to know you enjoyed your team and the work environment during your time at Sentry. Those things are very important to us. Our teams and our technology have grown rapidly over the last few years. Opportunities to work on different teams and develop new skills continue to grow as we do. We also aim to offer competitive salaries—our salary grades are based on multiple market research surveys—both location- and industry-specific. Please know this feedback is important to us and we continually take it into consideration as we evaluate the structure of our IT departments. Thanks for sharing a review. Jim Frank – Chief Information Officer
1.0
Nov 13, 2021

Room for improvement

Recommend
CEO approval
Business Outlook

Pros

Majority of co-workers were hard working.

Cons

Management did not communicate or listen to employees. HR would always back management and not the employee. Not a good work environment.

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Sentry Response
4y
Thank you for sharing your feedback. I agree the marketing department is full of hard-working, talented individuals and am pleased you enjoyed working with your colleagues. Cultivating a collaborative work environment is a priority for Sentry and for me, personally, so I take the concerns you raised seriously. As a team, we’re actively working on improving our processes. Further, we promote open communication through individual meetings with managers, regular team meetings, department updates, company surveys, and individual discussions. We welcome and encourage all team members’ feedback. Stephanie Smith – Chief Marketing Officer
4.0
Aug 3, 2021
Recommend
CEO approval
Business Outlook

Pros

Sentry offer great benefits. There is always room for advancement. They like to promote inter office.

Cons

Heavy work load. Turn over is high.

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Sentry Response
4y
Thanks for taking the time to leave a review for us. I’m happy you know you have opportunities to advance your career and that you enjoy your benefits—I hope you had the chance to participate in our recent benefits survey. In regards to workload, claims volume can vary greatly, and that has been especially true over the past 18 months, as pandemic protocols have changed. We consistently monitor claims volume to ensure we have an appropriate workforce to handle them. We’re actively hiring new associates to meet the new volumes. Please reach out to your manager if you’re frequently experiencing heavy workloads. Thank you for sharing your feedback. Michele Dufresne – Chief Claims Officer
Viewing 79 - 81 of 676 Reviews

Glassdoor has 715 Sentry reviews submitted anonymously by Sentry employees. Read employee reviews and ratings on Glassdoor to decide if Sentry is right for you.