Does Sentry pay their employees well?

According to anonymously submitted Glassdoor reviews, Sentry employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Sentry. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Sentry?

74% of Sentry employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sentry 4.1 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Sentry?

Account Manager (31) , Claims Adjuster (31) , Claims Representative (28) , Customer Service Representative (24) , Software Engineer (24) , Claims Representative II (20) , Software Developer (20) , Business Products Specialist (10) , Associate Software Developer (9) , Analyst (6) , Claims (6) , Sales Representative (6) , Claim Representative I (5) , Sales (5) , Claims Representative I (4)

What are the pros of working at Sentry according to real employee reviews?

"And good benefits" ((in 80 reviews)); "Good Pay but way to many hours" ((in 44 reviews)); "Good work / life balance" ((in 34 reviews)); "People on the team are great" ((in 32 reviews)); "Culture is good and people seem to focus on oe common goal." ((in 26 reviews))

What are the cons of working at Sentry according to real employee reviews?

"Poor management and very political." ((in 44 reviews)); "Training is poor." ((in 16 reviews)); "management is completely incompetent and upper management is completely oblivious to this somehow" ((in 15 reviews)); "Managers have no idea what is going on in your territories." ((in 14 reviews)); "Heavy work load." ((in 11 reviews))

What are the top reviewed Sentry locations?

Stevens Point , Madison , Goldsboro , Davenport , Scottsdale , Richmond , Irvine , Middleton , Los Angeles , Salem , New York , El Paso , San Francisco , Atlanta , Chicago , Las Vegas , Keizer , Appleton , Plover , Raleigh , Nashville , Cincinnati , Denver , Oregon City , Elizabeth , New Brunswick , Freeport , Edwardsville , Vienna , Saint Louis

Sentry reviews

3.8

74% would recommend to a friend

(676 total reviews)

Pete G. McPartland

86% approve of CEO

85% positive business outlook

Ratings by category

4.1

Work/Life balance

4.1

Compensation and benefits

3.9

Culture & values

3.7

Diversity & inclusion

3.7

Senior management

3.6

Career opportunities

Sentry has an employee rating of 3.8 out of 5 stars, based on 676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sentry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

676 reviews

5.0

Jan 27, 2024

Great Company

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Work from home agent selling cycle insurance. Lots of OT available.

Cons

On the phones or your numbers drop fast.

Sentry Response

1y

Thanks for your review. At Sentry, we strive to provide a well-rounded and positive experience for our associates. We also ensure our associates get the time they need to enjoy a positive work/life balance. We understand that workloads can fluctuate, which is why we offer a hybrid work model, where associates get some flexibility with the option to work from home on Mondays and Fridays. We also provide generous paid time off so associates can enjoy their time out of the office. Javier Sotelo – Senior Director of Talent

2.0

Jan 7, 2024

Good company but don't work in contact center

Contact center representative

Recommend

CEO approval

Business Outlook

Pros

Benefits are okay. Competetive pay.

Cons

Training is the worst. High volume of calls. Bad leadership. High turnover.

Sentry Response

1y

Thanks for your feedback. We understand the importance of a manageable workload, and we’re always working to ensure our associates enjoy a positive work/life balance. Our Customer Service and Operations team is built on supporting one another and providing the training and resources to help our associates succeed. Every associate should have regular conversations with their manager to review their situation and get support where needed. Your feedback helps us continue to provide a positive employee experience at Sentry. Javier Sotelo – Senior Director of Talent

3.0

Dec 27, 2023

Good Company and Benefits

Claims contact center representative

Recommend

CEO approval

Business Outlook

Pros

Good company and benefits, flexible schedule for part time

Cons

Back to back calls - barely a break

Sentry Response

2y

Thank you for your review. You’ve provided a few good examples of why Sentry is a great place to work—including our comprehensive benefits package and positive culture. Call volumes can fluctuate in this role, but we have a priority that all of our employees enjoy a positive work/life balance. This does include scheduled breaks and support from other members of the team. Thanks again for your feedback. Elisha Williams – Chief Customer Service and Operations Officer

Viewing 118 - 120 of 676 Reviews

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Sentry

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Good company but don't work in contact center

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