Does Sentry pay their employees well?

According to anonymously submitted Glassdoor reviews, Sentry employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Sentry. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Sentry?

74% of Sentry employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sentry 4.1 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Sentry?

Account Manager (31) , Claims Adjuster (31) , Claims Representative (28) , Customer Service Representative (24) , Software Engineer (24) , Claims Representative II (20) , Software Developer (20) , Business Products Specialist (10) , Associate Software Developer (9) , Analyst (6) , Claims (6) , Sales Representative (6) , Claim Representative I (5) , Sales (5) , Claims Representative I (4)

What are the pros of working at Sentry according to real employee reviews?

"And good benefits" ((in 79 reviews)); "Good Pay but way to many hours" ((in 39 reviews)); "Good work / life balance" ((in 35 reviews)); "People on the team are great" ((in 35 reviews)); "Plenty of hours Great coworkers The company and department celebrated the employees frequently plus had many events" ((in 19 reviews))

What are the cons of working at Sentry according to real employee reviews?

"Poor management and very political." ((in 45 reviews)); "Training is poor." ((in 15 reviews)); "management is completely incompetent and upper management is completely oblivious to this somehow" ((in 15 reviews)); "Management won't question/challenge another manager, very fearful of "sticking their neck out"." ((in 14 reviews)); "High work load having people work 50 hrs/ week." ((in 11 reviews))

What are the top reviewed Sentry locations?

Stevens Point , Madison , Goldsboro , Davenport , Scottsdale , Richmond , Irvine , Middleton , Los Angeles , Salem , New York , El Paso , San Francisco , Atlanta , Chicago , Las Vegas , Keizer , Appleton , Plover , Raleigh , Nashville , Cincinnati , Denver , Oregon City , Elizabeth , New Brunswick , Freeport , Edwardsville , Vienna , Saint Louis

Sentry reviews

3.8

74% would recommend to a friend

(676 total reviews)

Pete G. McPartland

86% approve of CEO

85% positive business outlook

Ratings by category

4.1

Work/Life balance

4.1

Compensation and benefits

3.9

Culture & values

3.7

Diversity & inclusion

3.7

Senior management

3.6

Career opportunities

Sentry has an employee rating of 3.8 out of 5 stars, based on 676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sentry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

676 reviews

3.0

Oct 28, 2023

Good company, old culture

Software product analyst

Recommend

CEO approval

Business Outlook

Pros

Everyone who works there is easy to get along with

Cons

The culture is very old school. Don't expect any form of promotion before 8 years.

Sentry Response

2y

Thank you for your feedback. I’m glad you appreciate our collaborative and friendly environment at Sentry. Regarding promotions, these are based on a variety of factors, such as merit and skill set. I encourage you to have a conversation with your manager or Human Resources about your situation and take advantage of the development resources available to you as you look to advance in your career. Jim Frank, Chief Claims and Information Technology Officer

1.0

Oct 23, 2023

Left due to toxic manager

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

pay, hybrid, they pay for lunch

Cons

Toxic manager in the mc department Expected to do other peoples work if you're caught up with no thank you

Sentry Response

2y

Thank you for you review. I’m glad you enjoyed many of the benefit of working at Sentry, including our competitive compensation, hybrid work model, and daily meal stipends. I’d like to address your other comments. At Sentry, communication is at the core of everything we do. All employees are encouraged to reach out with any concerns regarding their situation—either with their manager, high-level supervisors, or Human Resources. The positive culture we have here is a result of those conversations. Michael Livermore – AVP Claims

5.0

Oct 13, 2023

Sales and Customer Service

Licensed insurance agent

Recommend

CEO approval

Business Outlook

Pros

Great atmosphere. Even working from home there was constant interaction with co-workers and supervisors.

Cons

Your calls are timed and there's little room for excuses if your calls go over the allotted time

Sentry Response

2y

I appreciate your review. Our company is built on conversations, and we always encourage that collaboration and feedback between our employees. We’re also always looking at ways to improve our operations and provide a better experience for our customers and employees. Thanks for your feedback. Javier Sotelo – Senior Director of Talent

Viewing 127 - 129 of 676 Reviews

Jobs at Sentry

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SIU Field Investigator

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Sentry

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Good company, old culture

Left due to toxic manager

Sales and Customer Service

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