Does Sentry pay their employees well?

According to anonymously submitted Glassdoor reviews, Sentry employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Sentry. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Sentry?

74% of Sentry employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sentry 4.1 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Sentry?

Account Manager (31) , Claims Adjuster (31) , Claims Representative (28) , Customer Service Representative (24) , Software Engineer (24) , Claims Representative II (20) , Software Developer (20) , Business Products Specialist (10) , Associate Software Developer (9) , Analyst (6) , Claims (6) , Sales Representative (6) , Claim Representative I (5) , Sales (5) , Claims Representative I (4)

What are the pros of working at Sentry according to real employee reviews?

"And good benefits" ((in 77 reviews)); "Good Pay but way to many hours" ((in 42 reviews)); "Good work / life balance" ((in 33 reviews)); "People on the team are great" ((in 32 reviews)); "Culture is good and people seem to focus on oe common goal." ((in 27 reviews))

What are the cons of working at Sentry according to real employee reviews?

"Poor management and very political." ((in 44 reviews)); "management is completely incompetent and upper management is completely oblivious to this somehow" ((in 16 reviews)); "Training is poor." ((in 14 reviews)); "Management won't question/challenge another manager, very fearful of "sticking their neck out"." ((in 14 reviews)); "Heavy work load." ((in 13 reviews))

What are the top reviewed Sentry locations?

Stevens Point , Madison , Goldsboro , Davenport , Scottsdale , Richmond , Irvine , Middleton , Los Angeles , Salem , New York , El Paso , San Francisco , Atlanta , Chicago , Las Vegas , Keizer , Appleton , Plover , Raleigh , Nashville , Cincinnati , Denver , Oregon City , Elizabeth , New Brunswick , Freeport , Edwardsville , Vienna , Saint Louis

Sentry reviews

3.8

74% would recommend to a friend

(676 total reviews)

Pete G. McPartland

86% approve of CEO

85% positive business outlook

Ratings by category

4.1

Work/Life balance

4.1

Compensation and benefits

3.9

Culture & values

3.7

Diversity & inclusion

3.7

Senior management

3.6

Career opportunities

Sentry has an employee rating of 3.8 out of 5 stars, based on 676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sentry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

676 reviews

5.0

Jan 27, 2024

Great Company

Call center agent

Recommend

CEO approval

Business Outlook

Pros

Work from home agent selling cycle insurance. Lots of OT available.

Cons

On the phones or your numbers drop fast.

Sentry Response

1y

Thanks for your review. At Sentry, we strive to provide a well-rounded and positive experience for our associates. We also ensure our associates get the time they need to enjoy a positive work/life balance. We understand that workloads can fluctuate, which is why we offer a hybrid work model, where associates get some flexibility with the option to work from home on Mondays and Fridays. We also provide generous paid time off so associates can enjoy their time out of the office. Javier Sotelo – Senior Director of Talent

2.0

Dec 20, 2023

Its okay

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Hybrid schedule you only need to be in office for three days a week

Cons

Schedule, work-life balance is not great, working 7-10 days in a row for no real reason, high turnover, no time for a connection to coworkers or work enviroment.

Sentry Response

2y

Thank you for your review. Our hybrid work model is here to stay, with employees in the office Tuesday–Thursday, and the opportunity to work from home on Monday and Friday. One of our employee values is for everyone to enjoy a positive work/life balance. We strive to have activities and events throughout the year that foster engagement within the team, department, and company. I encourage you to have a conversation with your supervisor about your situation. Again, thank you for your feedback. Elisha Williams – Chief Customer Service and Operations Officer

1.0

Oct 23, 2023

Left due to toxic manager

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

pay, hybrid, they pay for lunch

Cons

Toxic manager in the mc department Expected to do other peoples work if you're caught up with no thank you

Sentry Response

2y

Thank you for you review. I’m glad you enjoyed many of the benefit of working at Sentry, including our competitive compensation, hybrid work model, and daily meal stipends. I’d like to address your other comments. At Sentry, communication is at the core of everything we do. All employees are encouraged to reach out with any concerns regarding their situation—either with their manager, high-level supervisors, or Human Resources. The positive culture we have here is a result of those conversations. Michael Livermore – AVP Claims

Viewing 163 - 165 of 676 Reviews

Jobs at Sentry

Claims Representative Entry Level

SIU Field Investigator

SIU Field Investigator

SIU Field Investigator

Digital Media Specialist

Stevens Point, WI

View job

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Great Company

Its okay

Left due to toxic manager

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