Sentry reviews

3.8

74% would recommend to a friend

(676 total reviews)
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Pete G. McPartland

86% approve of CEO

85% positive business outlook

Sentry has an employee rating of 3.8 out of 5 stars, based on 676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sentry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

676 reviews
3.0
Dec 6, 2022
Recommend
CEO approval
Business Outlook

Pros

There are good benefits, including vacation time and medical.

Cons

Operations has become an increasingly difficult place to work in. The pay has not increased in relation to national inflation. Although the vacation time is good, it is difficult to use the days you have, and to make sure you get enough days in, you have to request your entire year of vacation time at the end of the prior year. If you need a day off next week, or even next month, chances are slim to none you will get it. Weekends are now required, when previously no weekends were worked, and our holidays are diminishing. The entire company gets off major holidays like July 4, Memorial Day, etc., but Operations must work those holidays. The only holidays Operations has left is Thanksgiving Day and Christmas Day, and it is rumored that could be changing in the next couple of years. The expectations for work is unreasonable, and quantity is valued above quality. You can be the best, most hardworking employee, but if you fail to meet the required production rate for a given day, you are questioned as to why. You are more likely to hear about what you are doing wrong than what you are doing right.

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Sentry Response
3y
Thank you for taking the time for this review. I’m pleased to hear you’re enjoying our extensive benefits package. We encourage all of our employees to use the paid time off we provide. A positive work/life balance is an important part of our culture at Sentry in all areas of our business. We also encourage and facilitate feedback with all of our employees at Sentry. I encourage you to have a conversation about your situation with your manager. Javier Sotelo – Senior Director of Talent
3.0
Sep 27, 2022
Recommend
CEO approval
Business Outlook

Pros

Great schedule flexibility, decent benefits

Cons

They're continuing to consolidate roles within and across departments. What used to be the job of 3 people is now done by one associate. And they haven't changed their metrics to match that, so you better be ready to be overworked.

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Sentry Response
3y
Thank you taking time to share this review. I’m pleased to see you’re enjoying our flexible work schedule and our Total Rewards benefits package. I’m not clear on the background relative to comments regarding role consolidation. We do look to create more efficient workflows, and also to cross-train associates to ensure professional growth opportunities and coverage for our customers. We also monitor workload impacts to keep workloads manageable and create a positive work/life balance for our associates. I encourage you to discuss your workload concerns with your manager. I appreciate your feedback. Michele Dufresne – Chief Claims Officer
4.0
Sep 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Mutual company that invests in themselves. Manageable growth. Stability. Work life balance.

Cons

Bigger than they used to and can be a little slow to move/change. Fell behind on wages and benefits as of recently.

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Sentry Response
3y
Thank you for taking the time to provide feedback. It’s good to see that you view Sentry as a growing, stable company that provides a positive work/life balance. We strive to offer a competitive benefits package and quality amenities for our associates, and we’ll continue to invest in these important programs. Thank you again for your perspectives. Sarah Hundt, Sr. Director – Corporate Learning
Viewing 172 - 174 of 676 Reviews

Glassdoor has 715 Sentry reviews submitted anonymously by Sentry employees. Read employee reviews and ratings on Glassdoor to decide if Sentry is right for you.