Does Sentry pay their employees well?

According to anonymously submitted Glassdoor reviews, Sentry employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Sentry. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Sentry?

74% of Sentry employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sentry 4.1 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Sentry?

Account Manager (31) , Claims Adjuster (31) , Claims Representative (28) , Customer Service Representative (24) , Software Engineer (24) , Claims Representative II (20) , Software Developer (20) , Business Products Specialist (10) , Associate Software Developer (9) , Analyst (6) , Claims (6) , Sales Representative (6) , Claim Representative I (5) , Sales (5) , Claims Representative I (4)

What are the pros of working at Sentry according to real employee reviews?

"And good benefits" ((in 79 reviews)); "Good Pay but way to many hours" ((in 45 reviews)); "People on the team are great" ((in 39 reviews)); "Good work / life balance" ((in 28 reviews)); "Plenty of hours Great coworkers The company and department celebrated the employees frequently plus had many events" ((in 19 reviews))

What are the cons of working at Sentry according to real employee reviews?

"Poor management and very political." ((in 46 reviews)); "Training is poor." ((in 18 reviews)); "management is completely incompetent and upper management is completely oblivious to this somehow" ((in 16 reviews)); "Management won't question/challenge another manager, very fearful of "sticking their neck out"." ((in 13 reviews)); "Heavy work load." ((in 12 reviews))

What are the top reviewed Sentry locations?

Stevens Point , Madison , Goldsboro , Davenport , Scottsdale , Richmond , Irvine , Middleton , Los Angeles , Salem , New York , El Paso , San Francisco , Atlanta , Chicago , Las Vegas , Keizer , Appleton , Plover , Raleigh , Nashville , Cincinnati , Denver , Oregon City , Elizabeth , New Brunswick , Freeport , Edwardsville , Vienna , Saint Louis

Sentry reviews

3.8

74% would recommend to a friend

(676 total reviews)

Pete G. McPartland

86% approve of CEO

85% positive business outlook

Ratings by category

4.1

Work/Life balance

4.1

Compensation and benefits

3.9

Culture & values

3.7

Diversity & inclusion

3.7

Senior management

3.6

Career opportunities

Sentry has an employee rating of 3.8 out of 5 stars, based on 676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sentry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

676 reviews

1.0

Jul 15, 2022

Not worth the hype

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

A lot of pizza party’s Secret Santa Parking garage

Cons

Very strict break times Monitored bathroom usage Not a flexible schedule Super high volume calls all day They don’t follow the values

Sentry Response

3y

Thank you for taking the time to share your feedback. I’m sorry to hear your experience with us didn’t meet your expectations. I recognize that customer service can be fast-paced, especially when call volume is high. We encourage our associates to use their paid time off, volunteer time off, and daily breaks to step away from their work and recharge. We’re always looking for ways to grow and improve—for our associates and our customers—so I appreciate the insights you’ve provided in your review. Elisha Williams – Chief Customer Service Operations Officer

5.0

Jun 10, 2022

Excellent IT department.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great culture, always looking to innovate, maturity in operations, excellent connection to the community and giving back, promotes from within, promotes a work/life balance.

Cons

Missing diversity in work force. Hybrid work environment just starting and managing that change is a new challenge.

Sentry Response

3y

Thank you for sharing your thoughts with us—it’s great to know where we’re doing well and where we have opportunities to improve. While we believe in-person work has great benefits, I understand transitioning to a hybrid work model may pose some new challenges due to the change in routine. Please discuss any individual concerns with your manager and keep an eye out for our ongoing communications and recommendations for returning to work on SentryNet. We want to give you the tools you need to succeed. Lastly, we want you to know we value diversity here at Sentry. We continue to actively work on strategies to help increase opportunities for a more diverse work environment. Jim Frank – Chief Information Officer

1.0

May 25, 2022

Company

Account manager

Recommend

CEO approval

Business Outlook

Pros

Not many . . . .

Cons

Terrible! Gets good, hard working, results-oriented people, and then treats them like crap! Company has undergone several mass lay-offs just because they get the itch.

Sentry Response

4y

Thank you for sharing your feedback. I don’t understand your comment about layoffs, however, because our business and associate base have been growing for many years. I’m sorry your time at Sentry didn’t meet your expectations. John Hyland – President of Direct Writer and Life & Annuities

Viewing 178 - 180 of 676 Reviews

Jobs at Sentry

Digital Media Specialist

Stevens Point, WI

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Print to Mail Operator I

Business Product Analyst-Personal Lines

Auto Claims Appraiser

Auto Claims Appraiser

Sentry

Sentry reviews

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Ratings by demographic groups

Reviews by job title

Not worth the hype

Excellent IT department.

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