Sentry reviews

3.8

74% would recommend to a friend

(676 total reviews)
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Pete G. McPartland

86% approve of CEO

85% positive business outlook

Sentry has an employee rating of 3.8 out of 5 stars, based on 676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sentry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

676 reviews
2.0
Aug 28, 2022
Recommend
CEO approval
Business Outlook

Pros

WLB and relaxed culture is nice.

Cons

Massive tech debt, lack of skilled engineers, lack mature processes, messy code base with 10 - 20% code coverage in unit tests.

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Sentry Response
3y
I appreciate you taking the time to share this review. Our associates lay the foundation of success at our company, and I’m glad to hear you enjoyed the work/life balance and culture within the team. I am proud of the work and innovation our Information Technology department has produced. This includes designing and building new unique business systems, cloud migration efforts, and has been awarded several patents. We couldn’t do this without the strong technical capabilities of our team. Jim Frank – Chief Information Officer
4.0
Aug 22, 2022
Recommend
CEO approval
Business Outlook

Pros

Facility is very nice and gorgeous.

Cons

A lot of people there can come off as egotistical.

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Sentry Response
3y
Thank you for your feedback. I’m pleased to hear your enjoy our facilities and the amenities within. Our company is built on conversation and relationships—not just with our customers, but among our associates, too. I encourage you to talk with your manager about any specific concerns you have. Thanks again for your review. John Hyland – President of Direct Writer and Life & Annuities
4.0
Aug 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Good benefits Good pay Nice amenities Fun coworkers

Cons

Workload can be much and stressful have to be on top on your desk

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Sentry Response
3y
Thank you taking time to share this review. I’m glad you’re getting along well with your team and taking advantage of our amenities and competitive benefits package. I acknowledge that claims loads can fluctuate, which is why we regularly review them to help ensure our representatives have the time and resources they need to manage our customers’ claims while experiencing a positive work/life balance. We pride ourselves on our comprehensive learning programs, and would welcome any feedback you have on improving their effectiveness. I also encourage you to discuss any workload concerns with your manager. Again, I appreciate your feedback. Michele Dufresne – Chief Claims Officer
Viewing 196 - 198 of 676 Reviews

Glassdoor has 715 Sentry reviews submitted anonymously by Sentry employees. Read employee reviews and ratings on Glassdoor to decide if Sentry is right for you.