Does Sentry pay their employees well?

According to anonymously submitted Glassdoor reviews, Sentry employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Sentry. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Sentry?

74% of Sentry employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sentry 4.1 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Sentry?

Account Manager (31) , Claims Adjuster (31) , Claims Representative (28) , Customer Service Representative (24) , Software Engineer (24) , Claims Representative II (20) , Software Developer (20) , Business Products Specialist (10) , Associate Software Developer (9) , Analyst (6) , Claims (6) , Sales Representative (6) , Claim Representative I (5) , Sales (5) , Claims Representative I (4)

What are the pros of working at Sentry according to real employee reviews?

"And good benefits" ((in 79 reviews)); "Good Pay but way to many hours" ((in 45 reviews)); "People on the team are great" ((in 39 reviews)); "Good work / life balance" ((in 28 reviews)); "Plenty of hours Great coworkers The company and department celebrated the employees frequently plus had many events" ((in 19 reviews))

What are the cons of working at Sentry according to real employee reviews?

"Poor management and very political." ((in 46 reviews)); "Training is poor." ((in 18 reviews)); "management is completely incompetent and upper management is completely oblivious to this somehow" ((in 16 reviews)); "Management won't question/challenge another manager, very fearful of "sticking their neck out"." ((in 13 reviews)); "Heavy work load." ((in 12 reviews))

What are the top reviewed Sentry locations?

Stevens Point , Madison , Goldsboro , Davenport , Scottsdale , Richmond , Irvine , Middleton , Los Angeles , Salem , New York , El Paso , San Francisco , Atlanta , Chicago , Las Vegas , Keizer , Appleton , Plover , Raleigh , Nashville , Cincinnati , Denver , Oregon City , Elizabeth , New Brunswick , Freeport , Edwardsville , Vienna , Saint Louis

Sentry reviews

3.8

74% would recommend to a friend

(676 total reviews)

Pete G. McPartland

86% approve of CEO

85% positive business outlook

Ratings by demographic groups

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Sentry has an employee rating of 3.8 out of 5 stars, based on 676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sentry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

676 reviews

3.0

Feb 18, 2022

Nice company. Claims isn't for everyone.

Workers' comp claims representative i

Recommend

CEO approval

Business Outlook

Pros

Hybrid work schedule. Supportive coworkers. Nice benefits.

Cons

Claims adjusting is not for every personality.

Sentry Response

4y

Thank you for your feedback. It’s great to hear your positive thoughts about the new hybrid work model, your team, and the benefits package. I agree that claims adjusting isn’t for everyone. If you’re enjoying it, great. If not, I encourage you to talk with your manager about other opportunities within the company. I do recognize claims workloads have been a bit unpredictable recently due to shifting COVID-19 protocols. Please know we’re continually monitoring our staffing levels and doing what we can to help everyone maintain normal workloads. Reach out to your manager with any additional questions or concerns. Michele Dufresne – Chief Claims Officer

1.0

Feb 17, 2022

Awful company

Claims adjuster

Recommend

CEO approval

Business Outlook

Pros

Good 401k matching Great updated claims system

Cons

Management sucks Workload is unmanageable No work life balance

Sentry Response

4y

While I regret to read about your experience at Sentry, I appreciate the time you took to share your feedback. We encourage all associates to talk with an HR representative if they experience a management or workload issue. I acknowledge claims workloads have been volatile throughout the pandemic due to shifting COVID-19 protocols. We consistently monitor these changes and adjust staffing levels frequently to help keep workloads stable. Michele Dufresne – Chief Claims Officer

3.0

Feb 16, 2022

Heavy workload - management favoritism

Claims representative

Recommend

CEO approval

Business Outlook

Pros

Good benefits other than the health insurance

Cons

Favoritism and unqualified management. Task driven environment that has you avoiding getting on lists instead of doing good claims work.

Sentry Response

4y

Thanks for taking the time to share your feedback with us. I’m sorry to hear your comments about favoritism, as that’s not a culture we promote at Sentry. I encourage all associates to reach out to their managers, or HR representatives, with similar experiences so we can address the issue. We value good work and want to ensure that’s reflected throughout the company. Thank you again for leaving a review. Michele Dufresne – Chief Claims Officer

Viewing 253 - 255 of 676 Reviews

Jobs at Sentry

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Stevens Point, WI

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Print to Mail Operator I

Sentry

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Nice company. Claims isn't for everyone.

Awful company

Heavy workload - management favoritism

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