Does Sentry pay their employees well?

According to anonymously submitted Glassdoor reviews, Sentry employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at Sentry. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Sentry?

74% of Sentry employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sentry 4.1 out of 5 for work life balance, 3.9 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Sentry?

Account Manager (31) , Claims Adjuster (31) , Claims Representative (28) , Customer Service Representative (24) , Software Engineer (24) , Claims Representative II (20) , Software Developer (20) , Business Products Specialist (10) , Associate Software Developer (9) , Analyst (6) , Claims (6) , Sales Representative (6) , Claim Representative I (5) , Sales (5) , Claims Representative I (4)

What are the pros of working at Sentry according to real employee reviews?

"And good benefits" ((in 87 reviews)); "Good Pay but way to many hours" ((in 49 reviews)); "People on the team are great" ((in 35 reviews)); "Good work / life balance" ((in 30 reviews)); "Culture is good and people seem to focus on oe common goal." ((in 25 reviews))

What are the cons of working at Sentry according to real employee reviews?

"Poor management and very political." ((in 45 reviews)); "Training is poor." ((in 15 reviews)); "management is completely incompetent and upper management is completely oblivious to this somehow" ((in 15 reviews)); "Management won't question/challenge another manager, very fearful of "sticking their neck out"." ((in 15 reviews)); "Bad leadership." ((in 9 reviews))

What are the top reviewed Sentry locations?

Stevens Point , Madison , Goldsboro , Davenport , Scottsdale , Richmond , Irvine , Middleton , Los Angeles , Salem , New York , El Paso , San Francisco , Atlanta , Chicago , Las Vegas , Keizer , Appleton , Plover , Raleigh , Nashville , Cincinnati , Denver , Oregon City , Elizabeth , New Brunswick , Freeport , Edwardsville , Vienna , Saint Louis

Sentry reviews

3.8

74% would recommend to a friend

(676 total reviews)

Pete G. McPartland

86% approve of CEO

85% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (676 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Sentry has an employee rating of 3.8 out of 5 stars, based on 676 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sentry employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

Reviews by job title

676 reviews

2.0

Jan 18, 2022

pay is okay

Bodily injury claims adjuster

Recommend

CEO approval

Business Outlook

Pros

the pay is okay and benefits decent

Cons

the work load usually unmanageable

Sentry Response

4y

I’m glad to you know you enjoyed the benefits at Sentry. I understand claims loads can vary greatly—this has been more of a challenge due to volatile claim volumes and fluid COVID-19 protocols. We’re actively recruiting additional claim representatives to help stabilize our workloads. Please know our pay scales are based on location and national averages for the role. Thank you for sharing your feedback with us. Michele Dufresne – Chief Claims Officer

5.0

Jan 13, 2022

Good Company

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Loves their employees and takes care of them

Cons

There are no cons here

Sentry Response

4y

I’m happy to see you’re enjoying your role at Sentry and I appreciate your review. We always welcome feedback or suggestions and we encourage you to continue to share them with your manager as well. Elisha Robinson – Chief Customer Service Operations Officer

5.0

Jan 12, 2022

Overall Healthy Culture

Data engineer

Recommend

CEO approval

Business Outlook

Pros

Work / Life balance (*may vary by team) Respectful coworkers Good Benefits Continuous learning encouraged / many opportunities given

Cons

Won't commit to permanent Work From Home

Sentry Response

4y

Thanks for taking the time to share a review. It’s great to know you’re enjoying your role, your team, and the company culture as a whole. While we’re proud of how well associates have handled working from home during the pandemic, we value face-to-face collaboration and don’t intend to stay fully remote. However, we don’t want to completely abandon the flexibility of remote work, which is why we’re adopting a hybrid model when we return to the office. If you have any questions or concerns about this transition, or any other feedback, please reach out to your manager. Jim Frank – Chief Information Officer

Viewing 265 - 267 of 676 Reviews

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Sentry

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